Resort Operations Business Operations Coordinator

Why do Team Members Like Working for us?

• Excellent health care options (medical, dental, and vision that encourage preventative care – that start on day 1!).
• Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
• All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
• Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights.

Key Responsibilities:

• Daily Revenue Reporting: Prepare the Daily Manager Revenue Review Report (DMRR), ensuring precision and timely delivery.
• Accounts Payable Processing: Process and code invoices, ensuring adherence to company policies and vendor agreements.
• Financial Reconciliation: Manage and reconcile departmental checkbooks, maintaining financial accuracy and oversight.
• Month-End Accruals: Prepare monthly accruals, collaborating with the Senior RO Specialist to confirm accuracy and completeness.
• Vendor Relations: Address vendor inquiries for Elara and Elara HC professionally, providing efficient service and resolving issues as needed.
• Payroll review/processing: Ensure all payroll is reviewed and approved by each department manager, submit payroll uploads, etc
• Accounts Receivable: Review city ledger balances and ensure all balances are reconciled & collected on within contract terms
• Special Projects and Support: Assist with special projects and requests, collaborating with the Senior Business Manager to enhance department efficiency and performance.

Knowledge, Skills, and Abilities:

• Strong multi-tasking skills, with the ability to prioritize tasks effectively to meet deadlines.
• Self-motivated with above-average organizational skills and attention to detail.
• Commitment to excellent service standards, ensuring guest and coworker satisfaction through professional and prompt responses.
• Proficient English communication skills, both verbal and written, to interact clearly with guests, owners, and team members.
• Proficiency in Excel, Word, and 10-key typing; Oracle experience is a plus.
• Strong mathematical abilities for quick and accurate calculations.
• Exceptional data entry accuracy.
• 2-3 years of related experience preferred

Physical Demands and Work Environment:

• Regularly sit for long periods, using office equipment and computers.
• Ability to transition between sitting and standing as needed.
• Extended periods of focus, reviewing and entering financial information.
• Frequent use of hands and fingers to handle and feel objects.
• Clear near-vision for reviewing detailed information on computer screens.
• Ability to speak clearly and understand spoken communication.
• Regularly handle tasks with project deadlines.
• Occasional filing tasks, which may require bending and organizing files.
• Occasionally lift up to 10 pounds.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.