What are the responsibilities and job description for the Retail Associate position at Hilton Grand Vacations?
As a Retail Associate, you will be responsible for selling, maintaining, and stocking products to enhance the customer experience and to provide friendly, efficient and professional customer service.
HERE'S WHY YOU'LL LOVE IT HERE! - We offer an excellent benefits package to our full-time Team Members that include:
- Salary range: $14.00-$16.42 per hour plus gratuities
- Medical, Dental, and Vision insurance from Day One
- Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
- Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
- Generous Paid Time Off Program
- Paid Sick Days
- Team Member Recognition and numerous learning and advancement opportunities
- And More
HGV was awarded four out o five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Additional responsibilities:
- Open and close store. Greet each guest as they enter the store and assist guests with location, price and use of merchandise.
- Check in vendors accurately (count with vendor and check for correct product).
- Price, check dates, and rotates merchandise in correct date order.
- Operates cash register and follows cash drop procedures.
- Counts register at the beginning and end of shift.
- Read and follow the daily instructions for all special deliveries of coffee and/or food.
- Stock, maintain, and clean coffee bar
- Keep shelves, counters and register area clean and wipe down coolers and glass doors as needed.
- Keep all stock pulled forward with labels facing out (coolers and shelves). Answer telephone in guest friendly voice, according to policy, to assist in guest needs.
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. To fulfill this role optimally, you will need to possess the following minimum qualifications and experience:
- High School Diploma or equivalent
- A minimum of six (6) months of experience in the retail/cash handling field is required.
- Valid Alcohol Awareness Training Certification
- Must be of legal age to serve and sell alcohol and tobacco products
- Proficient English language interpersonal skills to communicate both verbally and in writing with internal and external customers
- Strong analytical and problem solving skills
- Basic math skills and cash handling skills
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Salary : $14 - $16
