What are the responsibilities and job description for the Sales Manager position at Hilton Grand Vacations?
This is an exciting Sales Manager position for our location inside our Bass Pro Shop at 4301 Legendary Dr, Destin, FL 32541
As Sales Manager you will lead and maintain a high-performing team in a fun working environment!
You will be responsible for staffing, developing, and leading a highly impactful forward-facing sales team of 4-6 Sales Representatives that will engage with potential customers to generate leads and sell vacation packages.
Your Sales Reps earn uncapped commission!
As a sales manager you will receive a Base Salary plus uncapped commissions!
The more they sell, the more they earn and the more you earn!
On average your team can close on a sale in less than 10 minutes to happy customers excited to go on vacation!
Bluegreen is growing and we need leaders that will grow with the organization. If you thrive in a fast paced and energetic environment that flourishes with teamwork, we would like to speak to you about our career path.
Responsibilities
Recruits, hires, trains, schedules, coaches and motivates sales associates. Delivers a one-on-one conversation weekly with each sales associate. Develops sales associates for success in their position and future growth.
Maintains appropriate staffing levels in accordance with operating hours. The kiosk should be staffed during the same hours of operation our retail partner is open unless otherwise directed by their VP or SVP of Retail Marketing.
Maintains inventory of and place orders for all necessary collateral including, but not limited to, lead slips, pitch cards, maps, etc. needed for selling.
Takes-over and / or enters sales for an associate that is struggling to close and train them on how to handle objections and close sales.
Reviews all Medallia Package Sales Surveys and responding to any Customer Care Agents requests about Sales Alerts.
Immediately reports all customer service issues up to their VP, Retail Marketing / Regional Director of Marketing.
Meets or exceeds budgetary responsibilities as it relates to the generation of Leads and selling OPC Tours and Vacation Packages.
Accurately tracks and processes payroll - collects and maintains sales associate's hours on timesheets if manual or in the Kronos time keeping system and submits to HR within the payroll deadlines.
Completes and submits new hire onboarding paperwork as required by Human Resources.
Follows company policies and procedures including but not limited to ethics and compliance and ensuring the company approved method of selling is being trained on and utilized.
Requirements
Sales or Marketing experience is required. Previous Management experience is preferred. Sales Management experience is a plus.
Knowledge and understanding of the timeshare industry, OPC marketing or telemarketing sales is helpful.
Working knowledge of MSOffice Suite
Please note that Hilton Grand Vacations Inc. (HGV) acquired Bluegreen Vacations Corporation ("Bluegreen") as of January 17, 2024. If hired, you will be an employee of Bluegreen, which is a wholly-owned subsidiary of HGV. A transition to HGV is occurring as we are in the process of integrating technology, systems and branding; however, it will take time until our separate operating systems, employment policies and benefits are fully integrated.
Our goal is to improve the quality of work / life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. If offered employment, candidate must be willing to submit to a background check. We promote a drug-free workplace and reserve the right to drug test.EOE
