What are the responsibilities and job description for the Sales Representative - Action Line position at Hilton Grand Vacations?
Description
An Action Lines Sales Representative is responsible for:
Why do Team Members Like Working for us?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
An Action Lines Sales Representative is responsible for:
- Greeting guests and listening to their travel interests to offer the best options to meet their needs.
- Presenting the Hilton Grand Vacations ownership products to our potential owners to generate sales volume and leads while maintaining a professional and ethical representation of the company.
- Maintaining effective communication with clients and providing follow-up to ensure customer happiness by using various forms of communication (ie: email, telephone, and written correspondence)
- Applying selling concepts promoted at HGV
- Generating referral leads with each new customer
- Promoting a positive, partnership-focused environment and maintaining our core values and policies.
- Accountable for attending one of HGVC's sales training sessions every week, according to HGV policies and procedures, and maintaining business standards for sales volume, ethics, and floor behavior with customers and coworkers.
- Carrying out all other reasonable requests by management which the associate is capable of performing.
Why do Team Members Like Working for us?
- Comprehensive commission plan that offers great earning potential, including monthly and quarterly bonuses
- Medical, Dental, and Vision benefits, including 401K starting on Day 1
- Generous Vacation Time Off Program
- Paid Sick Time
- GO Hilton discounted hotel rates worldwide as low as $40 per night
- Employee stock purchase program - purchase shares at a discounted rate
- Tuition reimbursement programs
- Recognition Programs and Rewards
- Internal Growth and Career Pathing
- And much more!
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- Minimum 1 year of sales and customer service experience with proven ability to close sales.
- Previous sales and marketing experience in a similar luxury goods or services industry is a plus
- Ability to work a flexible schedule to include weekends and holidays.
- Ability to resolve sophisticated customer service issues and adapt to changes in a fast-paced environment.
- Ability to meet all compensation plan goals.
- Proficiency in English (reading/writing/speaking).
- High School diploma or equivalent.
- Experience selling branded Timeshare or Vacation Ownership products
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.