What are the responsibilities and job description for the Security Officer position at Hilton Grand Vacations?
HGV Now Offers Day One Team Member Benefits! What will I be doing?
As a Security Officer you will ensure the safety and security of all resort owners/guests and Team Members through effective, proactive, and professional services. You will be responsible for carrying out the position’s responsibilities and driving company success through performing the following activities to the highest standards:
- Quickly respond to emergency conditions, such as fire, safety hazards, threats to life and/or property, etc.
- Patrols the interior and perimeter of the property to observe and identify potential safety and/or security risks and/or undesirable conditions
- Lead all aspects of communications and all alarm systems, coordinates maintenance of new and existing life safety equipment to maintain Hilton's high standards of Loss Prevention
- Performs periodic and random inspections of the building and grounds protecting property from theft, embezzlement, vandalism, fire, and accidents.
- Have a good understanding of emergency systems and alarm systems
- Maintains inspection reports and records, advises management of deficiencies, as well as remedial or disciplinary efforts needed to modify deficiencies
- Investigates all security incidents, accidents, suspicious activities, safety and fire hazards and prepares a complete report to include statements from involved parties and witnesses
- Provides outstanding guest/owner service, including answering inquiries, providing directions, delivering packages, and deliver information for general problem solving
- Perform basic first aid and CPR as needed
- Carries out reasonable requests of management; willing to "pitch-in" and help co-workers with their job duties and be an outstanding teammate
We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!
Qualifications - External
What are we looking for?
Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth! At the core of our company’s success are our Team Members. To fulfill this role optimally, you must possess the following minimum qualifications and experience:
- Ability to patrol the property for 8-9 hours at a time
- Dedicated to greet and work well with guests in a friendly and helpful manner at all times
- Ability to work various shifts throughout the week
- Previous experience in a customer service focused Security position
- Must have previous computer experience and excellent verbal and written interpersonal skills to write incident reports
- Must acquire an Alcohol Awareness (TAM) card and Non-Gaming Sheriff's card upon offer for hire.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Prior experience working in a hotel
- Military or law enforcement background
- Current First Aid/CPR certifications
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
