What are the responsibilities and job description for the Supv, In House Marketing position at Hilton Grand Vacations?
We are seeking a dynamic and motivated individual to join our team as anIn-House Marketing Supervisor. In this role, you will oversee the day-to-day operations of our In-House Marketing department, driving production for various marketing programs while ensuring compliance with company policies and procedures.
Key Responsibilities
Join Our Team: If you’re a motivated leader with a passion for sales and marketing, dedicated to delivering exceptional guest experiences, we encourage you to apply for the In-House Marketing Supervisor position at Hilton Grand Vacations. Take the next step in your career with us!
Key Responsibilities
- Lead a team of sales-oriented marketing staff, recruiting, training, and developing associates to maximize their potential and drive sales success.
- Develop and host weekly meetings to inspire and motivate your team, fostering a culture of excellence and continuous improvement.
- Design programs and strategies to increase tour flow during off-season months, maximizing marketing opportunities.
- Maintain 100% satisfaction with owners and guests by addressing concerns promptly and providing exceptional service.
- Exceed budget tour flow targets and manage marketing costs efficiently while maintaining site penetration above approved levels and minimizing guest complaints.
- Manage representative performance standards and penetration rates to optimize results, conducting performance appraisals, counseling, and coaching sessions as needed.
- We offer competitive compensation, including a base salary plus incentives, along with opportunities for professional growth and career advancement.
- Our customizable benefits package ensures your individual needs are met, including but not limited to 401(k) matching, health insurance, paid time off, and tuition reimbursement.
- One year of Timeshare, Management, and Customer Service experience.
- Proficiency in MS Office Suite, Concierge, Web-Based Reporting, and basic check-in procedures.
- Strong attention to detail with excellent analytical and problem-solving skills.
- Ability to think strategically and analyze information in a timely and accurate manner.
- Excellent interpersonal communication skills to effectively interact with all levels of the organization.
Join Our Team: If you’re a motivated leader with a passion for sales and marketing, dedicated to delivering exceptional guest experiences, we encourage you to apply for the In-House Marketing Supervisor position at Hilton Grand Vacations. Take the next step in your career with us!
