What are the responsibilities and job description for the Tour Guide position at Hilton Grand Vacations?
What will I be doing?
Responsibilities
As a Tour Guide you will be responsible for driving company success through performing the following tasks to the highest standards:
Qualifications
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Responsibilities
As a Tour Guide you will be responsible for driving company success through performing the following tasks to the highest standards:
- Present products and concepts during discussions with clients while touring property locations.
- Present the HGV Max product information accurately to clients as provided on the Company approved fact sheet.
- Participate in department meetings for key information on HGV Max and related updates.
- Complete daily education & study hours towards the state and national real estate coursework curriculum.
- Attend weekly group livestream review sessions, individual progress meetings and complete practice tests with an HGV licensed instructor in preparation for the real estate exam.
- Promote a positive work environment and adhere to HGV core values and policies.
- Perform other reasonable duties by management based on business needs.
- Real Estate course is prepaid & incorporated into your paid training.
- Exam and administrative licensing costs reimbursed, provided a passing score is achieved.
- Pay rate is $16 per hour with excellent earnings package.
- Outstanding health care options starting on day one of employment (medical, dental, and vision that encourage preventative care).
- Daily Pay enrollment option for base pay.
- Paid Time Off that allows for adventure, self-discovery, relaxation, or recuperation.
- Our Go Hilton Team Member Travel Program offers deeply discounted rates at Hilton properties all over the world with 50% off at participating hotel-operated restaurants. Pass the savings on to your family and friends since HGV allows you to share additional discounted room nights.
- All new hires are automatically enrolled in the HGV matching 401k Retirement Savings Plan.
- Reward and recognition programs.
- Internal career mobility with a growing company.
- Industry-leading training, top-notch technology, and continuous support.
Qualifications
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- 1 year(s) of proven sales experience.
- Experience in travel, tourism, hospitality, or customer service-related fields.
- Working independently as well as in a team environment to meet performance metrics associated with the position.
- Ability to resolve complex customer service issues and adapt to changes in a fast-paced environment.
- Obtain a Real Estate license within 6 months of hire date.
- Work a flexible work schedule including weekends and some holidays.
- High school diploma or equivalent.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Salary : $16
