What are the responsibilities and job description for the Restaurant Server - Hilton - Harrisburg, PA position at Hilton Harrisburg - Harrisburg, PA?
Job Description
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Server for the Hilton in Harrisburg, PA .
Job Purpose :
Under general supervision, provides prompt and courteous food service to restaurant customers. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
Responsible for greeting every guest with a smile and positive attitude
Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes.
Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
Take guests' food and drink orders and ensure that all orders are accurate and brought to each table in a timely manner
Assist with setting tables and rearranging tables to accommodate larger parties
Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.
Follow all applicable Company Standard Operating Procedures
Qualifications and Requirements :
High School diploma / Secondary qualification or equivalent.
Previous fine dining or hotel restaurant experience preferred.
This job requires the ability to perform the following :
All associates must maintain a neat, clean and well-groomed appearance per Company Standards
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.
Upon employment, all associates are required to fully comply with the Company’s rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment
Other :
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues / complaints / requests / information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and / or holidays
Amazing Benefits At A Glance :
Team Driven and Values Based Culture
Career Growth Opportunities / Manager Training Program
Reduced Room Rates throughout the portfolio starting at $35 per night!
Third Party Perks (Movie Tickets, Attractions, Other)
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