What are the responsibilities and job description for the Housekeeping Supervisor/Inspector position at Hilton Home2 Suites Westchester Cincinnati?
Job Summary
We are seeking a dedicated and experienced Housekeeping Supervisor to oversee the daily operations of our housekeeping team in a hotel environment. The ideal candidate will have a strong background in custodial services and housekeeping management, ensuring that our facilities maintain the highest standards of cleanliness and guest satisfaction. This role requires excellent leadership skills, attention to detail, and a commitment to delivering exceptional hospitality.
Responsibilities
- Supervise and coordinate the activities of housekeeping staff to ensure efficient operations.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and adherence to established standards.
- Train new housekeeping staff on proper cleaning techniques, safety protocols, and company policies.
- Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels.
- Develop and implement cleaning schedules for all areas of the facility, including floor care and industrial cleaning tasks.
- Address guest inquiries or complaints regarding housekeeping services promptly and professionally.
- Collaborate with other departments to ensure seamless service delivery and guest satisfaction.
- Maintain records of staff performance, attendance, and training completion.
Qualifications
- Proven experience in housekeeping management within a hotel or hospitality setting is preferred.
- Strong knowledge of custodial practices, floor care techniques, and industrial cleaning methods.
- Excellent leadership skills with the ability to motivate and manage a diverse team effectively.
- Attention to detail with a commitment to maintaining high cleanliness standards.
- Strong communication skills, both verbal and written.
- Ability to work flexible hours, including weekends and holidays as needed.
- Familiarity with health and safety regulations related to cleaning operations is a plus.
Join our team as a Housekeeping Supervisor where you will play a vital role in creating an inviting atmosphere for our guests while leading a dedicated team committed to excellence in service!
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Health insurance
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $16
