What are the responsibilities and job description for the Front Desk Agent position at Hilton Home2 Suites?
Are you a friendly, organized, and detail-oriented individual with a passion for customer service? Home2 Suites is seeking a dedicated Front Desk Agent to join our team!
Position: Front Desk Agent
Location: West Bloomfield, MI
Type: Full-Time/Part-Time
Key Responsibilities:
- Greet and assist guests with check-in and check-out
- Manage reservations and handle guest inquiries
- Maintain a clean and welcoming front desk area
- Provide information about the hotel's amenities and local attractions
- Resolve guest concerns and ensure a pleasant stay
Qualifications:
- Excellent communication and interpersonal skills
- Previous experience in a customer service role preferred
- Basic computer skills and ability to handle cash transactions
- Ability to work flexible hours, including evenings and weekends
What We Offer:
- Competitive pay
- Friendly and supportive work environment
- Opportunities for growth and advancement
- Employee discounts and benefits
If you're enthusiastic about providing exceptional service and making a positive impact on our guests' experiences, we’d love to hear from you!
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Nights as needed
- On call
- Weekends as needed
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $15 - $16
