What are the responsibilities and job description for the PM Host/Hostess position at Hilton Hotel Event & Conference Center?
The Hilton North Scottsdale at Cavasson is seeking a Host/Hostess to join our Team!
The Host/Hostess greets and seats guests in the highest professional manner. Practices strong guest service etiquette. Accurately takes and records reservations.
Primary Responsibilities:
- Practices complete guest service by greeting and welcoming guests
- Takes and manages reservations to effectively seat entire restaurant and tavern communicates via telephone and secures reservations in a professional and courteous manner
- Possesses knowledge of food and beverages served
- Able to properly set tables
- Understand mechanics of service and can arrange tables for large parties
- Maintains restaurant and tavern entrance (interior and exterior) throughout shift
- Maintains a clean and organized area
- Appears and acts in a professional manner
- Performs additional responsibilities, although not detailed, as requested by a manager at any time
Physical Requirements:
The physical requirements necessary for an associate to successfully perform the position's essential functions are outlined below. Reasonable accommodations can be made to enable individuals with disabilities to perform the described essential functions of the position.
- Associate must be able to remain stationary for up to 8 hours a day.
- Associate may have to move up to 50 pounds.
Qualifications, Education, Experience, Skills, and Abilities:
- Must be able to communicate effectively read, write, and understand the primary language(s) used in the workplace.
- Knowledge of proper service etiquette and standards
- Ability to work as part of a team.
- Ability to take direction.
- Professional communication skills.
- Ability to work calmly and effectively under pressure.
- Self-motivated, organized, and able to problem solve.
- Professional appearance
- Must be able to be stationary for up to 8 hours
- Ability to transfer up to 20 lbs
What We Offer:
- Competitive hourly wage.
- Health benefits (for full-time employees).
- 401(k) with company match (for all employees).
- A friendly, positive work environment
- Opportunities for growth and development within the company.
- Free Meals
- Covered Employee Parking
- Robust Team Member Travel Program
- PTO (for full-time employees).
- Early Pay Access
The Hilton North Scottsdale at Cavasson is managed by Columbus Hospitality Management, committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work-life balance and by providing development opportunities.
We are proud to be a Drug-Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
