Rooms Controller - Hilton La Jolla Torrey Pines

Description

Hilton La Jolla Torrey pines is a Coastal retreat that attracts Guests from all over the world. Find them on the 18th hole of the Torrey Pines Golf Course, Exploring the natural beauty of Torrey Pines State Reserve nearby, walking trailhead to Torrey Pines State Beach one mile away, or sipping a cocktail at the on-site restaurant.

This position is vital to the success of the Front office operations, one of the first stops our guests make is to check in. In this role you will oversee the daily assignment of rooms and assist in supervising, training and coaching our Guest Service Agents. This position requires at least 2 years guest service agent experience in a hotel setting.

• Shift: Tues-Saturday (with flexibility for other days)
  
  
  

What will I be doing?

As a Rooms Controller, you will be responsible to daily room assignment for VIP's and all other special requests. Assist Front Desk with daily operations.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
  
  
  

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
  
  
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The hourly rate is $22.25 and is based on applicable and specialized experience and location.

Work Locations

Hilton La Jolla Torrey Pines

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Guest Services, Operations, and Front Office