What are the responsibilities and job description for the Loss Prevention Agent (Seasonal) position at Hilton Myrtle Beach?
Responsibilities
- Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, and undesirable conditions
- Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
- Promote safe work practices
- Initiates preliminary investigations into incidents, as needed
- Writes reports and ensures accuracy of necessary documentation, as needed
- Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
Qualifications:
- Must have 1-2 years of experience in a similar industry. 3-5 years preferred.
- Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the City and surrounding area.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
- Ability to listen effectively, speak, read and write English clearly to ascertain and document important information.
- Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
- Hearing and visual ability to observe and detect signs of emergency situations.
- Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
- Ability to follow written and or verbal instructions.
- Ability to grasp, lift and/or carry or otherwise move goods weighing up to 50 lbs. sufficient manual dexterity in hands.
- Ability to climb stairs and ladders at a rapid pace.
- Ability to perform duties within extreme temperature ranges.
If you believe hospitality and a friendly smile are your strengths, we want to talk to you. Apply right now! It only takes a couple of minutes!
This is a full-time seasonal position working at the Hilton Myrtle Beach. You must have a flexible schedule; this will include holidays and weekends. Benefits include free lunch, free health club membership, discounted travel program benefits for team members and their family, plus more!
Experience
Required- 1 year(s): Loss Prevention Agent
Behaviors
Preferred- Team Player: Works well as a member of a group
- Leader: Inspires teammates to follow them
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Self-Starter: Inspired to perform without outside help
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
