What are the responsibilities and job description for the Domestic Appliance Service Engineer position at Hilton Norfolk THE MAIN?
Restaurant Engineer, Hilton Norfolk The Main
The Restaurant Engineer is responsible for the overall maintenance and repair for kitchen equipment in the property. The Restaurant Engineer is also responsible for administrative functions related to work order tracking and completion.
Responsibilities
- Accurately troubleshoot, diagnose, and repair commercial kitchen equipment and/or refrigeration equipment
- Inventory all kitchen parts ensuring par level is met. Responsible to request all quotes, order parts and equipment as needed for replacement.
- Provide excellent customer service to internal and external clients
- Adhere to company administration guidelines, particularly with work orders and invoicing
- Effectively and professionally communicate with the internal and external partners
- Return to warranty specialist any warranty parts
- Services, repairs, replaces, and maintains walk-in and reach-in freezers, refrigerators, ice makers and milk coolers replacing components including motors, Freon, belts, thermometers and adjusts controls to accommodate specific types of Freon being used in any appliance
- Repairs, descales, maintains, and replaces dishwashers and electric or gas water and booster heaters
- Replaces valves, belts, filters, bearings, gears and motor parts
- Maintains pumps and repairs electronic combi-ovens, convection and standard ovens, steam ovens, industrial mixers, choppers, steam kettles, tilting braisers, and steamers
- Installs gas valves, electric fans, vents, thermocouples, pilot lights and door springs
- Repairs and maintains heating and refrigeration units on food carts; fabricates and mounts sneeze guards
- Installs electrical lines by running conduit, pulling wire, installing outlets, repairs motors, switches, plugs, and appliance cords
- Replaces pipes, faucets, and reversing and standard switches; locates and repairs leaks; repairs or replaces industrial garbage disposals and clears minor blockages from sinks and disposals; cuts and threads pipe, and sweats copper pipes
- Assembles a variety of kitchen racks and carts; mounts computer brackets for touch screens
- Maintains records of materials and time spent performing various maintenance and repair jobs
- Perform preventative maintenance service on all appliances within the kitchen and restaurant operations
- Recommends repair or replacement of specific kitchen equipment
- Identify service problems, collect data, establish facts and draw valid conclusions about work needed to be performed
