What are the responsibilities and job description for the Public Space Attendant position at Hilton Peachtree City Hotel and Conference Center?
BASIC PURPOSE: Cleaning of all public spaces within the hotel, both inside and out, , all while promoting a safe working environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.
FUNCTIONS/RESPONSIBILITIES:
- Clean public areas and back of the house areas as required/requested. This will include, but is not limited to, vacuuming, dusting, and overall cleaning of the following areas :
- Fitness Center
- Pool deck & enclosure
- All public restrooms
- Lobby and all surrounding areas
- Back offices, meeting rooms and storage areas
- Outside of hotel, including entrance ways, sidewalks, trash areas and parking areas
- Empty trash in all public and back of the house areas as needed
- Ensure compliance with accident/loss prevention programs and adhere to all safety procedures
- Adhere to LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
- Report any maintenance issues which are encountered, and work closely with the engineering staff to ensure completion
- Assist with general maintenance needs as requested. This may include, but is not limited to carpet cleaning, minor painting and touch-up, changing of light bulbs, etc.
- Organize supplies/goods/carts at beginning of shift in order to control inventory and ensure proper supplies are available during your shift.
- Respond to guest requests, concerns and problems to ensure guest satisfaction.
- Participate in and adhere to emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
- Provide support and assistance in other departments, and any other task or special project requested of a supervisor.
- When needed, assist other departments and employees with any tasks requested by a supervisor or manager
KNOWLEDGE AND SKILLS
Education
High school education or equivalent experience
Experience
Experience in the hospitality housekeeping and/or maintenance field preferred by not necessarily required.
Skills and Abilities
- Ability to physically perform the tasks required of this position (listed above)
- Ability to communicate with supervisors, coworkers and guests
- Ability to follow direction and work independently
Hours Required
- Scheduled days and times may vary based on need and/or direction of supervisor
- Flexibility in scheduling required, including weekends, night and holidays when needed
- Must adhere to the time and attendance policies set forth by the company
ENVIRONMENT
Physical Job Requirements
Lifting/Pushing/Pulling/Carrying
Position requires daily and frequent lifting/pushing/pulling & carrying of various items. This includes, but is not limited:
- Lifting and carrying of linen and basic housekeeping supplies
- Moving of furniture (assistance can be provided for large and heavy items)
- Pushing of carpet cleaning machinery, housekeeping cart and vacuum cleaners
Bending/Kneeling
Position requires daily and frequent bending and kneeling throughout the course of a full shift. This includes, but is not limited to:
- Picking up basic housekeeping supplies
- Cleaning of guest rooms and public areas, including restrooms
- Providing turndown service, and trash removal
Mobility
Continuous movement throughout hotel for entire shift
Continuous Standing/Walking
Continuous standing and walking can be expected throughout shift
Climbing Stairs
Position may necessitate that employee climb stairs
Hearing/Vision/Speech:
- One-on-one communication with guests, supervisors and coworkers critical
- Must be able to receive and clearly understand the standards and expectations of housekeeping duties
- Must be able to visually identify areas needing attention and inspect those areas upon completion of task
- Must be polite and hospitable in all interactions with guests, supervisor and coworkers
Chemicals/Agents:
Use of Cleaning chemicals, aerosol sprays and other chemicals used to perform function
Protective Clothing Type:
- Non-slip shoes are required
- Job may require back brace, gloves and other protective equipment
Equipment Operation:
- Vacuums and other housekeeping equipment
- Radios and other communication devices
Job Types: Full-time, Part-time
Pay: Up to $14.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Cleaning Experience: 1 year (Required)
Work Location: In person
Salary : $14