What are the responsibilities and job description for the Smerf sales manager position at Hilton Philadelphia at Penn's Landing?
About Us:
The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.
Your Role:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description:
The Hilton Philadelphia at Penn’s Landing is a great place to stay during your visit to Philadelphia. Its location is unique: it’s the only hotel located directly on the Delaware River Waterfront at Penn’s Landing in Philadelphia’s downtown. The Hilton Philadelphia at Penn’s Landing’s 350 well-appointed guest rooms and 24,000 square feet of meeting space offer an experience that is hard to match. The guest rooms are fitted with sleek work desks, along with 32” LCD televisions and wall-mounted, plug-n-play consoles for Wi-Fi internet access. Dark wood furnishings, leather lounge chairs, contemporary lighting and gorgeous bathrooms complete the newly renovated guest rooms, which also come with stunning city or river views.
Overview:
We are looking for a highly motivated and analytical individual with experience in driving sales revenues for hotels or resorts to join our team as Sales Manager. This role is a key position that will be responsible proactively soliciting and managing group business in the assigned vertical markets and the assigned geographical market. Actively up-sells to maximize revenue opportunities. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to continue to grow the account.
The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.
Your Role:
- Make personal visits, when necessary to target areas and call on Companies and associations located in a specific market or area.
- Book meetings, conferences, and social guests from assigned areas.
- Dedicate majority of time to direct telephone sales.
- Rework and maintain old account files and solicit new accounts.
- Respond to all correspondence from assigned areas and trace dates for reworking and follow up.
- Set-up site inspections and follow through.
- Attend trade shows pertinent to assigned areas and attend meetings, seminars, and functions through membership in association.
- Maintain a constant contact with Corporate and Association meeting planners; maintain membership and contacts in hotel industry associations.
- Maintain a working relationship with departments interacting with convention groups.
- Develop new accounts
- Stay abreast of industry trends and make recommendations of changes, which would affect operations.
- Maintain accurate forecast and recap information.
- Set-up and conduct site inspections for entire property.
- Meet sales goals as outlined by the Director of Sales and Marketing on a monthly, quarterly, and annual basis.
- Bachelor’s degree or equivalent experience.
- 5 years’ experience as a Sales Manager in a hotel/resort environment
- SalesForce (Delphi) experience preferred
- Ability to effectively communicate verbally and in written form with the public as well as other team members.
- Essential statistical and analytical skills required to identify revenue opportunities and shortfalls.
- Ability to work both independently and cross-functionally to achieve goals.
- Ability to thrive in a multi-tasked and fast-paced environment.
- Someone with the availability to work when the events are happening, i.e. weekends, nights and holidays
