What are the responsibilities and job description for the Hospital Administrative Assistant position at Hilton Veterinary Care Hospital?
We are searching for a compassionate and organized Veterinary Receptionist to join our team at Hilton Veterinary Hospital.
The ideal candidate will possess excellent interpersonal skills, computer literacy, and a passion for delivering personalized client experiences.
- Support the hospital's mission and values by providing exceptional client service and administrative support.
- Develop and maintain a working knowledge of veterinary terminology to effectively communicate with clients and veterinarians.
- Enter accurate charges and clearly explain invoices to clients, promoting transparency and trust.
- Manage payment processing, credit card transactions, and client eligibility verification.
- Verify client information, scan new documents, and complete prescription refill forms accurately.
- Deliver exceptional customer service, addressing client inquiries about retail items and routine administration instructions.
