What are the responsibilities and job description for the Director of Sales - Hilton Austin position at Hilton Worldwide, Inc.?
Job Description - Director of Sales - Hilton Austin (HOT0B61Y)
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Job Number : HOT0B61Y
Work Locations
Hilton Austin Conference Center 500 E. 4th Street Austin 78701
As the Director of Sales, you will be responsible for overseeing commercial strategies for the Hilton Austin. Your goal is to improve the performance of the asset by connecting strategy and business processes.
Hilton’s Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton’s “commercial engine” and are essential to Hilton’s ability to drive profitable growth.
What will I be doing?
The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals.
In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills.
- Produce your hotel’s Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support
- Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves
- Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient
- Work with Commercial Leadership to ensure that Business Review Guidelines (current to 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share
- Collaborate on B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective
- Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies
- Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets
- Develop and execute departmental expense budget and forecasts
- Develop and maintain detailed and real-time knowledge of all competitor and market activity
- Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program)
Leadership :
Group Sales
Ownership, Customer, and Stakeholder Relations :
What are we looking for?
To fulfill this role successfully, you should demonstrate the following minimum qualifications :
It would be helpful in this position for you to demonstrate the following capabilities and distinctions :
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :
In addition, we look for the demonstration of the following key attributes :
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the
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