What are the responsibilities and job description for the Account Director, Leisure - Grand Wailea, A Waldorf Astoria Resort position at Hilton?
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for an Account Director, Leisure to join the Sales Team!
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
In this role, you will be focused on the wholesale and consortia markets.
The ideal candidate will have at least 3 years leisure sales experience, and it would be beneficial to have client knowledge, Island knowledge, previous Maui experience, consortia and luxury experience. Delphi FDC experience also a plus.
Want to learn more? Hotel Website, Facebook, Instagram, YouTube
Classification: Full-time
Salary Range: $110,000 - $120,000
What will I be doing?
As an Account Director, Leisure you will be responsible for researching, developing and soliciting new FIT and Group Tour business while maintaining relationships with current accounts. Specifically, this includes but is not limited to:
- Travel outside of the office to meet with customers and prospective customers to develop business, make proposals, negotiate contracts, maintain contacts, conduct site inspections and close deals.
- Consistently meet with and entertain customers, conduct property tours, participate in tradeshows and industry and community events to promote facilities and services.
- Interview, train, supervise, counsel, schedule and evaluate staff.
What are we looking for?
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
- Hotel Sales, Catering or Marketing Experience
- Leadership management Experience
- Ability to travel
- Experience in hotel management, or related industry, essential
- Highly professional presentations and communication (oral and written) skills
- Proficiency with standard Microsoft Office
- Ability to perform critical analysis
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
- Four-year college degree preferred
- Adaptable experience with business strategy, business planning, and business plan development
- Ability to speak multiple languages
- Multiple Brand experience
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
#LI-MD1
Salary : $110,000 - $120,000
