What are the responsibilities and job description for the Banquet Houseperson- The Roosevelt New Orleans, A Waldorf Astoria Hotel position at Hilton?
The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking a Banquet Houseman to join the Banquets Team!
This luxury hotel offers an unparalleled combination of Southern hospitality, world-class service and historic surroundings. As the centerpiece of the city, the hotel is located near the French Quarter and within walking distance to the city's most vibrant attractions and entertainment, including Jackson Square, Bourbon Street and the Arts & Warehouse District.
Embodying the rich heritage of Southern hospitality, this historic hotel features 504 rooms, over 60,000 square feet of meeting space, and five (5) food and beverage outlets. This includes 2 restaurants, a café, seasonal rooftop bar, and in-room dining.
What will I be doing?
A Houseperson is responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards
- Cleaning includes, but not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning and removing spots, insects and debris
- Ensure equipment is in full working order and report any defects
- Project a professional manner to guests and team members
What are we looking for?
To fulfil this role successfully, you must possess the following minimum qualifications and experience:
- Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquette.
- Knowledge of appropriate table settings and service ware
- Must possess strong organizational skills.
- Ability to work in outdoor areas.
- Be familiar with all events happening at the hotel.
- Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
