What are the responsibilities and job description for the Banquet Supervisor (Full Time) - Waldorf Astoria Las Vegas position at Hilton?
Oversees the activities of the food and beverage service . Ensures compliance with health, safety and sanitation. Helps ensure high standards of food and beverage quality, service, and marketing to maximize profits and ensure outstanding customer service. Trains, supervises, schedules and assists in evaluating staff.
What will I be doing?
- Ensure proper care, security and maintenance of hotel equipment through proper supervision of service personnel.
- Coordinate and insure the needs of the Catering department with the managers of interrelated departments.
- The ability to attend regular catering meetings to obtain information of the upcoming contracted functions. Furthermore capture information communicated via banquet event order change log and other channels and adjust and/or update existing banquet event orders.
- Organize and orchestrate any last minute changes or details to functions.
- Post all contracted function sheets and give instructions to assistants to the team ensure the success of the function.
- Prepare task lists for the setup team and guide them through the event setup process if needed.
- Monitor and verify colleague’s side work and cleaning duties and temperature monitoring logs.
What are we looking for?
- Have a minimum of 1 year experience in similar position, preferably in luxury environment.
- Knowledge of the Las Vegas catering market is preferred.
- Strong verbal and written communication skills in the English language.
- Willing to work a flexible schedule and holidays.
- Have excellent attention to detail and organizational skills.
- Have the ability to handle multiple tasks at one time.
- Strong interpersonal skills.
- Be a self-motivator and motivator of others.
- Have an in-depth knowledge of food and wine.
- Be able to consistently delight and satisfy our guest
- Have the ability to handle guest requests in a detailed manner
- Excellent leader and trainer.
- Professional appearance at all times
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
