Bellperson/Valet Attendant (Seasonal) - Waldorf Astoria Park City

Waldorf Astoria is looking for a SEASONAL Bellperson/Valet Attendant to join the Front Office Team in Park City!

At Waldorf Astoria Park City, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. 

With 150 rooms, 4,000 square feet of banquet space, and 3 food and beverage outlets, this award-winning Forbes 4-Star boutique property offers elevated comfort food inspired by mountain regions from around the world. This includes a 3-meal restaurant, seasonal pool restaurant, and in-room dining.

• Classification: Seasonal (Winter Season)
• Shift: Various - must be available to workdays, weekends and holidays.

Must be 18 years of age or older due to driving component of role.

Want to learn more? Hotel Website, Hotel Instagram, Facebook, YouTube

What will I be doing?

As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
• Ensure messages and faxes are regularly delivered throughout the day
• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
• Drives property-designated vehicles to and from guest destinations as needed
• Assist in the maintenance, appearance and functionality of equipment

As a Valet Parking Attendant, you would be responsible for greeting guests and transporting vehicles in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet arriving and departing guests in a timely, friendly and efficient manner
• Retrieve vehicle keys from and provide receipts to guests
• Transport guest vehicles to and from designated parking areas and the hotel driveway
• Assist guests with luggage
• Retrieve guest items from vehicles, as requested
• Respond to guest inquiries and requests and resolve guest issue in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Why join the Waldorf Astoria Park City?

• Drastically discounted spa services
• 50% off the restaurant
• Work in an environment where kindness, creativity and authenticity is highly appreciated  
• Complimentary meals on duty
• Worldwide travel perks - up to 30 nights at discounted rates over 6,000 properties in more than 100 countries and 50% Food & Beverage discounts   
• The world is yours– Your next role could be as a concierge, reservations agent or within a different department like Front Office, Accounts or Human Resources in over 100 different countries