What are the responsibilities and job description for the Cashier, Food and Beverage- DoubleTree by Hilton Detroit Downtown Fort Shelby position at Hilton?
We are currently looking for a Full-Time Food and Beverage Cashier to join our Food and Beverage Team! This is a fantastic opportunity to grow and advance your career along side our dedicated Team!
Join the iconic Fort Shelby Hotel, now restored with a modern edge to create the DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby. Located just a few blocks from the business and financial district, this hotel offers convenient access to downtown Detroit's key attractions. The hotel is just a 25-minute drive from Detroit Metropolitan Wayne County Airport (DTW) and one block away from the Detroit People Mover Fort/Cass station. The Hotel is the perfect blend of historic charm and modern comfort.
Check us out: DoubleTree Suites by Hilton Detroit Downtown Fort Shelby
What will I be doing?
As a Food and Beverage Cashier, you would be responsible for totaling and processing guest food and beverage purchases in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Greet and acknowledge guests upon check-out from dining outlet
- Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards
- Ascertain guest satisfaction and work to resolve any guest issues or concerns, enlisting the assistance of a supervisor, if necessary
- Respond to guest inquiries and requests in a timely, friendly and efficient manner
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
