What are the responsibilities and job description for the Massage Therapist (Casual) - Kilolani Spa at Grand Wailea, A Waldorf Astoria Resort position at Hilton?
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Casual Massage Therapist to join their Kilolani Spa team!
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
Want to learn more? Hotel Website, Facebook, Instagram, YouTube
Classification: Casual
Shift: Various – must be available to weekdays, weekends, and holidays.
Pay Rate: The pay rate for this role is $14.00 per hour, plus piece rate per service, service charge percentage, and voluntary gratuity. Training pay rate is $16 per hour
What will I be doing?
As a Massage Therapist, you would be responsible for performing massages and/or body treatments for guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Perform massage and/or body treatments
- Utilize, maintain and conduct inventory of supplies and products
- Maintain cleanliness of work area
- Maintain records as required by federal, state, local and company regulations
- Respond to guest inquiries and requests and resolve guest service issues in a timely, friendly and efficient manner
- Perform general Spa duties, as needed
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
- Access to pay when you need it through DailyPay
- Mental health resources including Employee Assistance Program
- Go Hilton travel program: 100 nights of discounted travel
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment.
Salary : $14 - $16
