What are the responsibilities and job description for the On-Call Banquet Server/Set-Up position at Hilton?
Scope of Position:
The Banquets Server/ Set-Up is responsible for providing the highest quality of food & beverage service to guests in an attentive, courteous, and efficient manner and making sure set-up of event exceeds client needs.
Position Responsibilities and Qualifications:
Education & Experience:
- High School diploma or GED certification
- Experience in a hotel or a similar industry, preferably in Food & Beverage.
- Must be minimum legal age to serve alcoholic beverages.
- Alcohol awareness certification and/or food service permit as required by local or state government agency.
Physical Demands:
- Long hours sometimes required, including nights and weekends.
- Medium Work - Exerting up to 50 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to be on your feet throughout the entire shift, sometimes for entire shift.
Required Competencies:
- Must be able to convey information and ideas clearly, both oral and written.
- Must work well in stressful, high-pressure situations.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
- Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.
- Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need.
- Must be able to prioritize departmental functions to meet due dates and deadlines.
- Must be able to work with and understand financial information and data, and basic arithmetic function.
