What are the responsibilities and job description for the Sales Coordinator - Embassy Suites-LAX South position at Hilton?
The Embassy Suites - Los Angeles International Airport South is currently hiring an energetic and experienced Sales Administrator. This role is responsible for providing clerical/administrative support to Director and Sales Managers in coordinating and disbursing information relating to sales and service, in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Sales Coordinator, you will be responsible for providing clerical and administrative support to the Director and Sales Managers. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Responsible for initiating the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability.
- Responsible for initiating reservations for group attendees, preparing rooming lists, revising existing reservations, building group blocks in the PMS as needed. Communicating to external customers any communication deemed necessary by the event service managers.
- Assist the Sales managers upon request to conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities.
- Data entry using Sales Pro, Microsoft Word and Excel.
- Copying and distributing of internal/external letters, forms, bookings, contracts, resumes, room lists, schedules, and mail. Email correspondence directed by managers as needed. Filing, faxing, and distribution of incoming/out-coming mail.
- Answer telephone and assist internal and external guest with request
The starting wage for this position is $28.50 per hour and is based on applicable and specialized experience and location.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Ability to handle multiple customer and operational demands with a high degree of professionalism, operating often with time sensitive deadlines.
- Ability to use time management skills to complete tasks timely meeting required deadlines.
- Interpersonal skills to provide overall guest satisfaction for internal/external guests.
- Ability to work under pressure and deal with stressful situations during busy periods.
- Skilled with the use multi-line telephones and with voice mail.
- Proficiency in the use and operation of computer systems: Word, Excel, PowerPoint, and other systems (i.e., Access, Outlook, and other relevant programs).
- Office machine experience: fax, photo copier with sorting and stapling ability.
- Knowledge of alphabetical filing systems.
- Excellent communication skills to include the ability to read write and speak the English language to fully comprehend guest requests, memos, proposals, general correspondence and similar written materials.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day and our amazing Team Members are at the heart of it all!
What benefits will I receive?
The Benefits - Hilton is proud to have an award-winning workplace culture. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, think to innovative programs and benefits such as:
- Access to your pay when you need it through DailyPay
- Health Insurance
- Career growth and development
- Team Member Resource programs
- Recognition and rewards program
- Go Hilton travel discount program
- Best-in-Calss Paid Time Off (PTO)
- Supportive parental live
- Employee stock purchase program (ESPP) - purchase Hilton share 15% discount
- Debt-free education: Access to a wide variety of educational credential (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more
*Please note: benefits may vary depending on the classification and union status of the position.
Embassy Suites by Hilton - LAX South is and Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity. The Employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Inituative for Hiring.
Salary : $29
