Senior Director, Pricing Performance

***This role is based at one of our corporate offices in McLean, VA, or Dallas, TX***

This is your chance to be part of an in-house Commercial Services team that propels Hilton's Sales, Revenue Management, Call Center, and Analytics functions!

What will I be doing?

As the Senior Director, Pricing Performance, you will lead our Offer Strategy and Commercial Actions teams, both of which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth. Reporting to the Vice President, Global Pricing Solutions, you will lead a team that works on strategic initiatives to optimize the performance of our Rate Management System and enhance how we go to market via our customer-facing offer shelf.

Your responsibilities will also include:

• Offer Shelf Optimization: Develop and test hypotheses to improve the rates we offer to customers via our evergreen “core” offer shelf
• Promotional Rate Strategy: Evolve the company’s use of promotional rates to stimulate demand to need periods and hotels by leading the development of a promotional rate toolkit and approach, and process to deploy.
• Commercial Actions: Provide strategic leadership to a cross-functional group of Team Members focused on driving in-the-year performance by identifying and actioning large-scale revenue management opportunities, including rate and system configurations.

How you will collaborate with others:

• Collaborate with leaders across Revenue Management, Marketing, Commercial, Support, Technology, Brands, and Third Party Vendors (among others), and work across all three regions (AMER, EMEA, APAC) to develop and execute roadmaps and evolve processes.
• Partner with our Strategy, Insights, and Analytics team to inform actions and measure impact
• Serve as a Pricing subject matter expert to support initiatives across the enterprise

What initiatives you will take ownership of:

• Development of new processes and toolkits within the Pricing Performance team
• Applying a test and learn approach to develop new rate products and policies

What are we looking for?

Success will demonstrate itself through the following attributes and skills:

• Project development and management: Ability to start with a blank slate, operationalize the final solution, and lead all the steps in between.
• Accountability: Ownership of projects, results, and recommendations.
• Prioritization: Ability to run multiple, parallel initiatives and manage dynamic prioritization.
• Thought leadership: Growth mentality with the ability to collaborate while advocating for new ideas.
• Influencing: Build trust and persuade others using data, research, and expertise.
• Communication: Effective and concise written and verbal communication up and across the organization.
• Coaching: Demonstrated interest in Team Member development and culture building.

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Seven (7) years of work experience in Product, Pricing, Corporate Strategy, Commercial Services, Revenue Management, or Analytics.
• Three (3) years of experience leading strategic projects or initiatives across multiple disciplines.
• Three (3) years of experience leading and developing team members.
• Travel up to 25%

It would be useful in this position for you to demonstrate the following capabilities and distinctions:

• Experience leading initiatives in a global, matrixed organization relating to Revenue Management, Pricing, Product, Marketing, Analytics, and/or Strategy
• Ten (10) years of experience in hospitality, corporate strategy, or innovation
• Five (5) years of experience supervising cross-functional teams
• Five (5) years of project management experience
• MA/MBA Degree or equivalent on-the-job experience

What is it like working for Hilton?

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to our benefits such as the Go Hilton travel program, employee stock purchase program, and paid time off including parental leave.

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton! 

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. 
 
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.