What are the responsibilities and job description for the hims is hiring: Technical Writer in Gilbert position at hims?
Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com , or visit our investor site . For information on the company’s outstanding benefits, culture, and its talent-first flexible / remote work approach, see below and visit .
About the Role :
As a Technical Writer, you will oversee the creation, maintenance, and implementation of Standard Operating Procedures (SOPs) to ensure efficient and consistent operations within the pharmacy. You will collaborate closely with pharmacy leadership, cross-functional teams, and subject matter experts to develop SOPs that align with industry best practices and regulatory standards. This role reports to the Pharmacist-in-Charge.
Location and shift :
This position is located in Gilbert, AZ. You must work onsite Monday-Friday. The shift is 9 : 00am -5 : 00pm PST.
You Will :
- Work closely with technical and non-technical teams to document detailed procedures for various pharmacy projects, processes, and tasks.
- Create, review, and update SOPs to reflect current processes, technological advancements, and industry trends on a need basis.
- Maintain complete ownership of SOP versioning – ensuring outdated SOPs are updated and signed off by the PIC and other stakeholders in a timely manner.
- Ensure that SOPs are accurate, clear, and aligned with the pharmacy organization standards and values.
- Establish and organize a document review, draft and implementation process.
- Recommend process improvements to enhance efficiency, productivity, and overall quality of services.
- Ensure that all stakeholders have access to the most up-to-date SOPs.
- Ensure that SOPs continue to get updated with regards to pharmacy standards, workflows, and regulations.
- Conduct regular audits to assess the effectiveness and compliance of SOPs.
- Participate in pharmacy and building compliance audits and reviews.
- Collaborate with training teams to develop training materials and resources based on SOPs.
- Maintain and communicate a training schedule for all pharmacy employees to ensure all remain educated on new and existing procedures.
- Communicate changes in SOPs to relevant stakeholders, ensuring a smooth transition and understanding of updated procedures on a regular basis.
- Function as a member of a regulatory response team providing copies of all requested documents.
- Collect feedback from various teams and stakeholders to identify areas for improvement in existing SOPs. Drive continuous improvement initiatives to enhance operational effectiveness.
You Have :
Our Benefits (there are more but here are some highlights) :
Conditions of Employment :
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.
To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement .
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