What are the responsibilities and job description for the Customer Service - Lodging Tax position at Hinderliter de Llamas & Associates?
Position Title : Customer Service - Lodging Tax
Requisition ID : 1200
Position Type : Full Time
Location : Hinderliter de Llamas & Associates Fresno, CA TFA, Fresno, CA, US
Salary_Range : $17.00 To $21.00 Hourly
Description : Company Overview
The HdL Companies help cities, counties and special districts maximize revenues through research and discovery efforts, financial and economic analysis, and provision of software that supports local government operations in a variety of important ways. We are regarded as a leader, occupying a specific niche in the financial services sector, and serving over 600 local governments nationwide. Leveraging our talented team of professionals, along with leading edge software and database systems, HdL discovery efforts have recovered over $3 billion for our local government partners.
Core Values
HdL team members individually and collectively aspire to the following core values :
Deliver Excellence In Everything We anticipate needs and believe that delivering extraordinary service, inside and outside our organization, is key to our success. We passionately pursue excellence in everything we do.
Do The Right Thing We always act in the best interests of our company and our clients. We are respectful, have high integrity, and are accountable for our actions.
Foster Relationships We build lasting relationships based on trust with our teams and our clients. We value collaboration toward our common goals and inspire each other to improve and progress.
Give Generously We give generously of our time and resources with our teammates, clients, and communities. We impart information for best practices, encourage professional development, and support charitable community organizations.
Enjoy The Journey We enjoy our journey and enthusiastically celebrate our successes. We have fun and find fulfillment working with our colleagues and clients.
Be Authentic, Grateful, and Humble We are thankful for the success we have achieved individually and as a company and never take it for granted.
Job Responsibilities
Were seeking a positive, self-driven, detail-oriented individual, with a dedication to providing high quality customer service and accurate data entry. This position will be providing local tax collection and administration services for jurisdictions in multiple states. The individual holding this position must be a quick-learner and will be responsible for sales / use and lodging tax collections; taxpayer notification and communication; compliance and education; and database management.
- Provide customer service to taxpayers, businesses, and the public, primarily via phone and email.
- Process and review tax returns, forms, applications, and payments daily.
- Notify, review and resolve outstanding taxpayer compliance issues.
- Thorough knowledge, interpretation and application of the local tax and business license ordinances.
- Reconcile and report on all tax revenues activities monthly.
- Resolve revenue discrepancies through identification, explanation, and communication procedures.
- Analyze and review taxpayer data for refunds and potential audit.
Skills and Qualifications
Knowledge and experience in the application and interpretation of local government ordinances and government imposed transaction based taxes and fees.
Compensation
The starting base salary for this Fresno position is expected to be between $17.00 to $21.00 per hour. Actual salary will be determined based on skills, experience (to the extent relevant) and other job-related factors, consistent with applicable law.
Benefits
Compensation details : 17-21 Yearly Salary
PI9918f7e4c044-26289-35693841
Salary : $17 - $21
