What are the responsibilities and job description for the Quality Assurance Specialist position at Hinds County Human Resource Agency (HCHRA)?
Characteristics of Work
This is a full-time position that involves professional work to ensure effective compliance with the Head Start Performance Standards through ongoing monitoring of data from all service areas. Performs work by implementing and maintaining an ongoing quality assurance and performance process to measure, evaluate, and assure the quality and performance of the Head Start program according to the Office of Head Start Review Monitoring and the Head Start Performance Standards. Maintains a thorough knowledge of Head Start. Work is performed under the supervision of the President / CEO or designee. The most important aspect of the work involves monitoring, Galileo input, and maintenance of records.
Qualifications
A Bachelor’s Degree in Early Childhood Education or related field with two (2) years of experience in Head Start / Early Head Start program operations. Knowledge of community action agencies; comprehensive knowledge of the federal Head Start Program, rules and regulations, policies and procedures related to Head Start Performance Standards; experience in monitoring, mentoring or coaching, data integration / analysis, community outreach, and programmatic reporting; demonstrated ability to exercise a high degree of independence, initiative, tact, and judgment; and ability to communicate effectively.
