What are the responsibilities and job description for the Leasing Professional - Multifamily position at Hines?
Overview
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
As a Leasing Professional - Multifamily with Hines, you will be responsible for partnering with the Community Manager pertaining to the property’s marketing, advertising and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:
- Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in
- Conduct property tours to future residents and visitors
- Follow up with all prospective residents
- Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing
- Develop marketing plans with the goal to sustain occupancy as well as staying informed about the current market
- Use and create promotional items and technology to communicate with potential prospects and generate revenue
- Ensure the achievement of the property’s revenue and occupancy goals by directing the marketing, advertising and sales actives as well as ensure the apartments are available for occupancy
- Assist the Community Manager with the lease renewal program and the communication process
- Build relationships with prospective and future residents to ensure satisfaction and finalize decisions to lease and/or renew
Qualifications
Minimum Requirements include:
- High school diploma or equivalent from an accredited institution
- Prior experience in customer service or sales experience preferred
- Experience with lease up properties a plus
- Intermediate knowledge of Microsoft Office
- Excellent written and verbal communication
Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024.
¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
