What are the responsibilities and job description for the Marketing Account Strategist- Client Success (Orthodontic & Dental Marketing Agency) position at HIP?
HIP, a leader in orthodontic marketing and growth strategies, seeks a dynamic Marketing Account Strategist to collaborate with partners on innovative digital marketing strategies. In this role, you'll manage extensive partner communications, facilitate training calls, and provide strategic digital marketing guidance to help partners achieve their growth goals. This is the perfect opportunity for a detail-oriented professional with exceptional organizational skills and a passion for building strong, results-driven relationships.
OVERVIEW :
As a Marketing Account Strategist , you'll play a pivotal role in coaching and collaborating with practice owners to optimize digital marketing strategies and maximize ROI. Your day-to-day responsibilities include :
- Strategic Problem-Solving : Address partner concerns, including lead quality, ad spend optimization, CRM training, website updates, SEO strategies, front desk and team training, and diagnosing CRM issues. Your ability to think critically and provide clear, actionable recommendations will be key to your success.
- Coaching Through Marketing Reviews : Conduct 5-10 weekly calls with practice owners to review marketing performance, identify areas for improvement, and provide actionable strategies. You'll proactively solve challenges, offer tailored training, and ensure partners understand how to drive their marketing results forward.
- Email Communication Management : Handle 25-30 daily emails covering a variety of partner inquiries. This requires exceptional attention to detail, coordination with internal HIP teams, and a solutions-oriented approach to ensure partners receive timely and comprehensive responses.
This role is designed for a skilled communicator and strategic thinker who thrives on building strong partnerships, guiding practice owners to success, and delivering measurable marketing impact.
RESPONSIBILITIES :
REQUIREMENTS
ABOUT HIP
HIP Creative Inc. is the leader in orthodontics marketing & growth strategies, and we are built to win!
Our team of expert consultants, creatives, marketing professionals, and engineers work
alongside partners and their teams to create highly profitable and sustainable growth for their businesses.
We work hand-in-hand with our partners to implement powerful tools, hands-on training, and our tried-and-true framework that empowers partners to provide profitably top-notch care and impeccable service.
Our Values
These three core values are the foundation of our organization, and you'll see them reflected in every interaction with our team.
Hunger
Hunger is a powerful fuel for a smaller organization competing against larger competitors with more resources. Team members hungry for knowledge and personal growth are critical to our future. When resources are limited, motivated, and hungry, people will find a way — as individuals and team members.
Integrity
Integrity is the foundation of any successful enterprise. It is not just founded on honesty but also on accountability, transparency, and a commitment to deliver on promises. While mistakes are inevitable in a young, growing company, even our mistakes can help lead to progress and greater excellence. A commitment to progress through integrity is paramount.
Passion
People can increase their knowledge and develop skills. Passion, energy, and talent, however, are unique and invaluable. A person who brings passion, energy, and talent to our organization helps contribute to a vibrant atmosphere of creativity and productivity. He or she contributes to who we are. These traits enhance the skills brought to our team.
Benefits :
Schedule :