Sales Associate

Job Title: Sales Representative

21 MUST HAVE SMOKE SHOP KNOWLEDGE

Job Summary
We are seeking an enthusiastic, customer-focused Sales Representative to join our team at our supplement store. The ideal candidate will be passionate about health, fitness, and nutrition and have a strong interest in helping customers achieve their wellness goals. As a Sales Representative, you will provide expert guidance on products, ensure exceptional customer service, and contribute to the store’s success by driving sales and building customer relationships.

Responsibilities:

• Customer Service & Sales:
• Greet and engage customers to understand their needs and recommend appropriate supplements based on their health goals.
• Provide expert knowledge on a range of dietary supplements, including vitamins, protein powders, herbal products, and sports nutrition.
• Upsell and cross-sell products by educating customers on the benefits and features of products.
• Handle customer inquiries regarding product ingredients, usage, and benefits.
• Process sales transactions accurately and efficiently at the register.
• Product Knowledge & Store Maintenance:
• Stay informed about the latest products, trends, and scientific research in the supplement and wellness industry.
• Ensure product displays are well-stocked, organized, and visually appealing.
• Assist in managing inventory, tracking stock levels, and placing orders for restocks.
• Maintain a clean, safe, and organized store environment.
• Customer Education & Retention:
• Educate customers on proper supplement usage, ensuring they understand dosages, timing, and potential benefits.
• Build strong relationships with customers to encourage repeat business and customer loyalty.
• Follow up with customers to ensure satisfaction and offer recommendations for new or complementary products.
• Team Collaboration:
• Work closely with team members to achieve sales goals and maintain a positive store environment.
• Attend team meetings and training sessions to stay up-to-date on product offerings and sales strategies.
• Contribute to store promotions, events, and community outreach to build brand awareness.
• Sales Tracking & Reporting:
• Meet or exceed daily, weekly, and monthly sales targets.
• Track individual performance metrics and assist in developing strategies for improvement.
• Assist in tracking customer feedback and market trends to inform product ordering and promotions.

Skills & Qualifications:

• Passion for Health & Fitness – Interest in wellness, nutrition, fitness, and supplements is a plus.
• Customer-Centric Attitude – Strong communication and interpersonal skills, with a focus on delivering excellent customer service.
• Sales Experience – Previous retail or sales experience is a plus, especially in a health or supplement-related environment.
• Product Knowledge – Ability to learn and understand the benefits, usage, and features of a wide range of supplements.
• Team Player – Ability to collaborate with a diverse team to meet store goals.
• Organizational Skills – Ability to keep track of inventory, manage time effectively, and stay organized in a busy environment.
• Basic Math Skills – Ability to handle cash, process transactions, and manage inventory with accuracy.
• High School Diploma or Equivalent – Further education or certifications in nutrition, fitness, or health-related fields is a plus.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Employee discount

Shift:

• Day shift
• Evening shift
• Night shift

Work Location: In person

Salary : $18