What are the responsibilities and job description for the (On-Site) Information Technology Infrastructure Support Specialist - Rockingham County, NC position at Hippogriff Consulting LLC?
Summary
- IT Rollouts & Support – Manage hardware/software installations, troubleshoot IT issues, and oversee support tickets.
- Server & Security Management – Maintain servers, enterprise storage, and enforce cybersecurity best practices.
- User Support & Training – Assist employees with IT needs, manage accounts, and provide training on best practices.
- Network & Infrastructure – Support LAN/WAN, Active Directory, VPN, firewalls, and virtual clients (Citrix, ESXi).
- IT Asset & Performance Management – Track IT assets, monitor system health, and drive process improvements.
Requirements
- 5 years of hands-on IT experience (or relevant degree).
- Strong troubleshooting skills with PCs, printers, scanners, and Windows servers.
- Experience with M365, Exchange, Teams, SharePoint, and Entra ID.
- Knowledge of networking (TCP/IP, VLANs, Ubiquiti/Aruba), security (VPN, firewalls), and Citrix virtualization.
- Manufacturing IT experience is a plus.
- Strong communication skills to support users at all levels and work with vendors and global teams.
Must be on-site in five days a week, with availability for on-call/off-hours support. This is NOT a remote position.
NOTE: This is a 3rd party recruiter (independent contractor) working on this position on behalf of the client. This is NOT the direct employer.
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
Application Question(s):
- Are you able to be on-site 5 days a week in the North Carolina, Rockingham County office? (This is NOT a remote position)
Ability to Commute:
- Monroeton, NC 27320 (Required)
Ability to Relocate:
- Monroeton, NC 27320: Relocate before starting work (Required)
Work Location: In person
Salary : $45,000 - $55,000