Director of Core Systems

Director of Core Systems and Application Support

About the Role

Hire Elevation Resources is recruiting on behalf of our client for and exciting leadership role. We are seeking a Director of Core Systems and Application Support to oversee the strategic management and daily operations of core financial systems and third-party applications. This leadership role is critical to maintaining and enhancing technology solutions that align with organizational goals. You will lead a high-performing team, drive innovation, and ensure system security, availability, and efficiency. This role offers a unique opportunity to shape the technology landscape of a respected and progressive financial institution.

Key Responsibilities

• Oversee the daily operations and quality control of core systems (e.g., Symitar) and associated third-party applications.
• Lead, mentor, and manage a team of programmers and application support analysts.
• Administer system maintenance, security, and updates in a hosted environment, ensuring high system availability and performance.
• Collaborate with internal departments to implement and integrate software solutions, including loan origination and account opening platforms.
• Manage project prioritization and execution, ensuring alignment with organizational goals and timely delivery.
• Evaluate technological advancements to recommend cost-effective improvements to enhance services and processes.
• Establish and enforce policies, procedures, and security measures for systems and applications.
• Lead system upgrades, data migrations, and integrations to ensure seamless operations.
• Troubleshoot complex technical issues, providing expert-level support and maintaining comprehensive documentation.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• 10 years of IT experience, including leadership roles in financial core system management and project execution.
• 5 years of experience with Symitar Core Systems, PowerOn programming, and integrations.
• Hands-on experience with system integration, data migration, and reporting tools (e.g., SQL, APIs).
• Familiarity with compliance standards such as PCI DSS, GLBA, and NACHA rules.
• Certifications such as Symitar Certification, Project Management Professional (PMP), or Certified Information Systems Auditor (CISA) are highly desirable.
• Strong leadership and interpersonal skills, with the ability to manage teams effectively and collaborate cross-functionally.
• Proven ability to manage multiple projects simultaneously and deliver results within deadlines.

Performance Expectations

• Achieve and maintain high system uptime targets.
• Successfully lead and complete system upgrades and integrations within defined timelines.
• Drive efficiency improvements in software usage and team performance.
• Stay ahead of technological advancements to enhance organizational processes and services.

Work Environment and Benefits

• This position offers a hybrid work environment with flexible opportunities to work remotely and on-site.
• Join a dynamic organization recognized for innovation and commitment to professional growth.
• Competitive salary, benefits package, and opportunities for professional development and certification support.

Application Process

If you are a forward-thinking IT leader passionate about financial systems and technology, we encourage you to apply today. This is an opportunity to lead transformational projects that enhance operational efficiency and member experiences.