Community Manager

We are seeking a talented and enthusiastic Community Manager to join our team and take our community engagement to the next level.
In this role as a Community Manager, you will be accountable for all day-to-day site operations, managing, and enhancing the value of the site. Community Managers ensure that the community and all on-site personnel are in strict compliance with all laws, rules, regulations, policies, and procedures set forth by ACPP, the Management Agent, Ownership Interests, U.S. Department of Housing and Urban Development (HUD), Low Income Housing Tax Credit (LIHTC), Arkansas Development Finance Authority (ADFA), Fair Housing, Arkansas Real Estate Commission, Mississippi Real Estate Commission, Equal Employment Opportunity Commission (EEOC), Occupational Safety and Health Administration (OSHA), Department of Labor (DOL), and other regulatory bodies, as applicable. The Community Manager supervises all on-site personnel including property, administrative assistants, property maintenance technicians, groundskeepers, residential and activities support, housekeeping, etc. and is responsible for ensuring the quality and quantity of work being completed by any contractors working on-site.

Title: Community Manager
Location: Batesville, Arkansas
Schedule: Part time - 30 Hours
Pay: Competitive

Reasons to join our Team:

Culture
Our staffing professionals are committed to meeting your individual needs and exceeding your expectations. Experienced top-quality candidates are the result of our extensive screening process, in-depth evaluations, industry-specific testing, and reference checking.
Responsibilities

• Maintain accurate records of all site transactions (i.e., rent rolls, move-in/move-out, delinquency, vacancy, etc.).
• Ensure that all rents and late fees/check charges are billed, collected, posted, and deposited accurately and timely.
• Ensure that A/P invoices are submitted to the corporate office for payment and manage petty cash according to company operations and procedures.
• Ensure all administrative paperwork, tasks, and reporting are accurate, complete, and submitted timely.
• Ensure property is rented to fullest capacity.
• Responsible for marketing the property in compliance with the community’s Affirmative Fair Housing Marketing Plan and continuously evaluating the effectiveness of the plan to make adjustments as needed.
• Ensure that the tenant selection process abides by the Tenant Selection Plan, which is subject to the guidelines and regulations governing the site.
• Ensure accuracy of initial certification and recertification of all residents, if required, in accordance with policies, procedures, timelines, and regulatory requirements.
• Provide orientation for new residents by reviewing the lease and community rules, describing services, explaining apartment features and answering resident questions to orient and inform them of policies and procedures they need to follow to maintain compliance with the lease and enhance their living experience.
• Communicate, address, and resolve resident issues through follow-up and adherence to corporate procedures and the grievance procedure applicable to the site.
• Ensure adherence of all residents to the lease and community rules and procedures by resolving lease violations and referring residents to appropriate resources to promote high quality of living for all residents.
• Consistently and fairly implement policies of the community.
• Ensure resident files are properly maintained, accurate and in compliance with company policies and procedures and the applicable program guidelines with regard to rent, utility allowances, income limitations, and all other regulatory requirements, partnership agreements, and public program requirements.
• Ensure that all regulatory documentation, such as Affirmative Fair Housing Marketing Plans, Management Certifications, Rent Schedules, HUD-Approved Rent/Income Levels, Tenant Selection Plans, Tenant Income Certifications, and other required documentation, is kept up to date at all times.
• Manage the turnover of apartments for move-ins, move-outs, and transfers to assure quantity and ensure quality of units ready and in compliance with applicable regulatory agency requirements for occupancy.
• Maintain community appearance and ensure repairs are noted and completed timely. This requires regular community inspections and tours.
• Ensure that all work order requests are recorded, communicated to maintenance, and completed timely.
• Responsible for personnel management of on-site staff in accordance with company policies and procedures and all applicable laws. The responsibilities of managing on-site staff include, but are not limited to recruiting, interviewing, orienting, and training employees; planning, assigning, scheduling, directing, and evaluating work; appraising performance; initiating corrective action when necessary; addressing complaints; resolving problems; and terminating.
• Ensure efficiency of staff through ongoing internal and external training, instruction, counseling, and leadership.
• Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment.
• Ensure all administrative processes involving personnel are handled in a timely manner (i.e., performance evaluations, time keeping, status change forms, corrective actions, etc.).
• Learn and ensure compliance with all company, local, state, and federal safety rules.
• Ensure that unsafe conditions are corrected in a timely manner and direct staff to follow a “safety first” principle.
• Negotiate and/or evaluate bids and contracts and make recommendations for the physical needs of the property.
• Address property emergencies and manage resolution of emergencies per company policies and procedures.
• Represent the company in a professional manner at all times.
• Regular attendance for scheduled site office hours, overtime, and availability to work on-call and/or afterhours for emergencies, pending property inspections, meeting reporting requirements, etc. is expected for this position.

Requirements
Authorized to work in the US without sponsorship
Read and write English
High School Diploma or Equivalent or one to three years property management experience
English
Equal Opportunity Employer
Hire Energy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requisition #clvv7up7eav3z0rpn0t0jmahh