Handyman

We are seeking a skilled and reliable contract part time handyperson to perform a broad range of home repairs confidently and independently. We are looking for someone who prioritizes building positive, professional customer relationships, solves problems efficiently, and provides friendly, judgment-free education to customers on basic maintenance and repair tasks.

This position offers autonomy, flexibility, and the opportunity to focus on the work you love without worrying about logistics, operations, or sales. We offer a competitive hourly rate and a supportive team to help you succeed.

Our Values:

• Trustworthiness: We do the job right the first time and never overcharge. Our customers can rely on us to provide honest, practical solutions.
• Education: We empower our customers by helping them understand their homes and providing tips for basic maintenance, ensuring they feel more confident managing their spaces.
• Relationship Building: We prioritize building strong, lasting relationships with our clients, treating their homes with care and respect.
• Affordability and Accessibility: We offer fair and competitive pricing to ensure our services remain accessible to a wide range of clients.
• Empowerment: We aim to empower individuals, especially women, to take control of their home maintenance needs by offering support, education, and reliable services.

We want our customers to know they have someone they can always call for help—someone who will treat their homes with the care and respect they deserve, allowing them to focus on other priorities.

What We Provide:

• Scheduling Support: Our team fills your schedule, so you can focus on the work you enjoy.
• Customer Service Assistance: We handle customer calls and help manage client relationships.
• Invoicing and Payments: Our team takes care of billing, so you don’t have to.
• Flexible Hours: Enjoy the flexibility to create your own schedule within customer-friendly hours. This role is ideal for parents or individuals with other part-time commitments.
• Tip Retention: Keep 100% of your tips. Tips are earned in addition to our hourly rate.
• Growth Opportunities: Earn raises and additional responsibilities as you build trust with customers and the office team.

Responsibilities:

• Assess customer issues to identify root causes and recommend the best long-term solutions.
• Use your own tools to complete tasks; procure necessary supplies and provide receipts to the office for customer billing.
• Manage your time effectively and communicate with the office team if you need support or schedule adjustments.
• Provide excellent customer service while completing tasks, offering basic education on repairs and maintenance.
• Guarantee your work for one year—if a repair doesn’t meet success criteria, you will be responsible for addressing it.
• Maintain all required licenses and ensure compliance with Washington State regulations for handyman services.

Examples of Common Customer Requests (actual requests vary beyond these tasks):

• Mounting TVs or artwork, installing baby gates, and securing furniture to walls.
• Changing lightbulbs or replacing smoke detectors in hard-to-reach areas.
• Assembling, disassembling, or moving furniture; fixing broken drawers or chairs.
• Patching walls and touching up paint, including matching paint from hardware stores.
• Fixing or replacing broken doors.
• Installing new thermostats, curtains, blinds, or window treatments.
• Installing bathroom fans or light fixtures.
• Repairing windows that won’t open or close properly.
• Caulking tubs.

Basic Requirements:

• Minimum of 5 years of paid experience in handyman services.
• Own a full set of tools necessary for the job.
• Pass a background check and driving record check.
• Hold a valid driver’s license and have reliable transportation to appointments.
• Ability to lift up to 50 pounds independently.
• Comfort working at heights (gutter height) and overhead for extended periods.
• Physical ability to navigate confined spaces such as attics and crawlspaces.
• Willingness to work in varying conditions, including temperature extremes and unpleasant odors.
• Clean and professional appearance, including work habits and job site cleanup.
• Basic administrative, computer, and math skills to manage invoices and track paperwork.
• Smartphone for viewing schedules, receiving work details via email, and communicating with the office.
• Strong communication skills and a collaborative mindset.
• Located in Seattle or within a 20-mile radius (no compensation for travel time).
• Must carry liability insurance.

Above and Beyond Skills (Preferred):

• Willingness and ability to train future team members.
• Experience with electrical systems (additional licensing preferred).
• Experience with plumbing (additional licensing preferred).
• Carpentry skills.
• Ability to bring in new customers (bonus opportunities available).
• Enthusiasm for empowering customers to handle basic maintenance tasks on their own in the future.

Compensation:

The pay range for this position is $30 to $55 per hour, depending on your experience with home repairs and specialties such as carpentry, electrical work, plumbing, and drywall. Expected hours range from 5 to 35 hours per week. Please provide your resume, cover letter, and proposed schedule (hours you can be available to work) if you would like to apply. Qualified candidates will be contacted by our team to discuss next steps.