What are the responsibilities and job description for the senior business analyst position at Hire Talent?
BR : DO NOT SUBMIT HIGHER THAN
2. Have you located a worker for this position? No
3. Have you worked with any suppliers directly for this position? No
4. Would you like supplier contact? : No
5. Questionaire :
Can you give us a brief high-level overview of your role, the job description and some key responsibilities this person will need to have?
Top 3-5 skill sets that would make a candidate stand out from the rest? Change Management, Business Analyst, Enterprise Data Management expertise, Communication skilles, Self starter
How quickly are you looking to hire and provide feedback to suppliers' submittals and interviews? asap
Please note : candidates in this remote environment are generally only available for a week and a half before being offered by another company. It is crucial to act fast)
I understand this is approximately a 5mo contract. Any possibility of extension or going perm? none
This role is located in Massachusetts - Boston Metro - Remote. Can this position be fully remote, or does the candidate need to be near any hubs? Can be fully remote in US
If the role requires the worker to be onsite, please kindly provide the work address. N / A
Any specific time zones this candidate will need to work to accommodate? Central / East
What will the Interview process look like? Interview with manager, interview with team, panel interview
Any other critical details to note for our suppliers? (Team size, candidates that have been in this role prior, different titles of the role, etc.) Independently managed large enterprise project in the role of a Business Analyst
- Please note that Salesforce requires a
- per hour minimum wage for all contractors.
- This role is opened to all US (Remote) locations
Job Description :
We are seeking a senior business analyst to support the Data and Analytics (DnA) Success Pillar team. This role will help in building out the framework for product usage metric inclusion in the Adoption score of the Customer Success Scorecard.
RESPONSIBILITIES
Join the DnA Success Pillar team and quickly learn Salesforce's product portfolio, the existing Success Pillar data landscape, existing processes and stakeholders contributing to the development of Customer Success Scorecard (CSS) Adoption domain, and develop the following for CSS :
program governance framework that will guide the program's management and monitoring. This experience should include establishing the framework of establishing the program's objectives, scope, governance structure, roles, and responsibilities.
Documentation to support the program governance framework and processes. This documentation should include program charters, project plans, risk registers, compliance checklists, and progress reports.
The definition and documentation of the roles and responsibilities of stakeholders, including articulation of the effort to oversee the program governance processes, manage risks, and provide oversight and reporting to stakeholders.
Training material for stakeholders on the program governance framework, processes, and documentation.
To be successful, the business data analyst will need to :
SKILLS
Over 7 years of experience as a business data analyst
Excellent team player able to work with virtual and global cross functional teams
Must excel in data analysis, problem solving, and communication, with a high degree of attention to detail
Experience in working and communicating with both information technology and strategic business teams
Proficient with creating queries and analyzing data using SQL, Excel, Salesforce Reports, Einstein Analytics
Adept at integrating disparate information, analyzing large tables of data, and interpreting correlations to build recommendations for the business
Ability to tell compelling stories and explain complex issues in simple ways
Ability to work with deadlines and in a fast paced environment
Salesforce Advance Admin Certified preferred
Salesforce object model & SOQL experience preferred
Experience in building and creating reports and dashboards in
Experience in analyzing business processes across multiple data domains (i.e. Customer, Employee, Marketing)
Experience in Customer Success, Customer Support, or Data Governance is a plus
