Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our
- family, and you will travel the world, grow your ability, and become the best version of you. As you embark on a new journey, you will tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
Our IT organization is inclusive of many diverse, high-performing teams dedicated to technical excellence, your role is anchored in supporting our teams on their journey to deliver unrivaled digital products that drive a more reliable and profitable airline.Our Delivery Excellence organization is dedicated to improving the success of our development teams through improved daily work habits and alignment to delivery metrics while creating and maintaining resilient and best in class products for our customers and team members. As a Technical Coach at American, you are given the opportunity to guide whole product teams toward achieving company objectives and delivering their product vision more effectively using exemplary and modern engineering practices.What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Coach teams in our immersive dojo / coaching space (theHangar")Serve as a go-to expert on modern technology, architecture, engineering, and DevOps practices.Work with technical teams and leadership to influence and support the engineering culture atCollaborate with product teams on reaching the next level of customer delivery.Be a mentor and get hands-on with software teams including engineers and architects on learning and applying new ways to solve problems.Lead large pairing / mobbing sessions to maximize learning while narrowing focus.Design and develop facilitator-led materials related to modern engineering practices or ways of working.Bring your real-world software engineering experience to the enablement organization to help build a viable community of technical coaches and practitioners throughout the enterprise.Embed with teams to learn their environment and behaviors as a precursor to designing impactful coaching interventions.Develop and implement coaching interventions for teams including software engineers and architects!Exemplify and demonstrate preferred team behaviors and embody the desired culture. That means it's important also to professionally address undesirable behaviors if they should arise.Contribute to the developer experience platform that removes organization friction from the continuous delivery of value.All you'll need for success.
Minimum Qualifications- Education & Prior Job Experience
Bachelor's degree in computer science or related discipline or an equivalent combination of education and work experience4 years of relevant work experience in an agile environmentDemonstrated expertise in at least one object-oriented language.Previous experience supporting high performing Agile / DevOps teams.Past experience coaching or mentoring others, in any context.Practical use of Test-Driven Development (TDD) to design non-trivial systems.Experience with Continuous Integration and Continuous DeliveryExpertise in Agile methodologies like Extreme Programming, Kanban, or ScrumWorking experience deploying and supporting business-critical, Internet scale distributed systems or high-volume client / server systemsAbility to scrutinize provided architectures and suggest optimizations for deployment and minimizing the cost of change.Preferred Qualifications- Education & Prior Job Experience
Experience building continuous integration / deployment pipelines.Experience with any of the following :The Testing Pyramid and how to effectively apply ito Multi-threading and concurrency
o Debugging, performance profiling and optimization
o Object-oriented and service-oriented application development patterns
Adept and comfortable communicating with team members and external business stakeholders of all levelsDemonstrated ability to find creative ways of improving and simplifying solutions, systems, and processes without getting bogged down in blockers or bottlenecks.Skills, Licenses & Certifications
Proficiency with the following technologies :Programming Languages : Java, Python, C#, Javascript / Typescript
Frameworks : Spring / SpringBoot, FastAPI
Front End Technologies : Angular / React
Deployment Technologies : Kubernetes, Docker
Source Control : GitHub, Azure DevOps
CICD : GitHub Actions, Azure DevOps
Data management : PostgreSQL, MongoDB, Redis
Integration / APIs Technologies : Kafka, REST, GraphQL
Cloud Providers such as Azure and AWS
Test Automation : Selenium, TestNG, Postman, SonarQube, Cypress, JUnit / NUnit / PyTest, Cucumber, Playwright, Wiremock / Mockito / Moq
Ability to optimize solutions for performance, resiliency and reliability while maintaining an eye toward simplicity.Ability to concisely convey ideas verbally, in writing, in code, and in diagrams.Proficiency in object-oriented design techniques and principlesProficiency in Agile frameworks and methodologiesProficiency in DevOps ToolchainLanguage, Communication Skills, & Physical Abilities
Ability to effectively communicate both verbally and written with all levels within the organizationPhysical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note : If the Company has reason to question an employee's physical ability to safely and / or successfully perform the position's essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee's obvious or known condition. Then, if necessary, HR would request medical documentation from the team member's treating physician or others to confirm the employee's ability to perform those essential job functions safely and successfully.From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce atOur 20 Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.Competencies :Caring
Collaboration
Development
Results
Future
