What are the responsibilities and job description for the Project Coordinator / Scheduler position at Hire Velocity?
Thompson Pipe Group is looking for a Project Coordinator who is an experienced and well-organized individual that will provide the necessary support to the Sales team, acting as a key interface with the team. The successful candidate will become the point of reference for the Sales team and customers alike, by keeping schedules and providing feedback, documentation, and information. The goal is to facilitate the sales team's activities to maximize their performance and the solid and long-lasting development of the Company.
Essential Functions :
- Assist sales team with quoting projects and tracking project status.
- Coordinate sales team by maintaining an ERP system entering master orders, updating orders / returns for revised orders.
- Assist sales team with data storing, tracking, and sorting in a customer relationship management (CRM) software application, ACT! Produce CRM reports as needed.
- Coordinate the sales team by gathering the required documents for projects.
- Assisting when need to check lay sheets and submittals with engineering.
- Coordinating delivery / required schedules with Sales, Production, and Dispatch.
- Handle the submittal processing of all orders with accuracy and timeliness.
- Answer customer and sales-related telephone calls.
- Act as a liaison, provide product / services information and resolve any emerging problems that our clients might face with accuracy and efficiency.
- Inform clients of unforeseen delays or problems.
- Respond to complaints from customers and give after-sales support when requested.
- Assist in the preparation and organizing of promotional material or events as needed.
- Monitor the team's progress, identify shortcomings, and propose improvements.
- Communicate relevant information.
- Additional responsibilities may be assigned to meet business needs.
- Utilize Primavera P6, MS Project, or other scheduling software to document and update manufacturing schedule performanc
- Monitor and status of manufacturing schedule progres
- Forecast impacts of variances to aid in the management of the schedule
- Identify and communicate significant schedule risks to PM & Manufacturing tea
- Analyze delivery impacts and time extensions through the manufacturing schedule analysis
Requirements :
Required Education and experience :
Work Environment
Physical Demands
Position Type / Expected Hours of Work
Travel
What We Offer
Have a valid driver's license
