What are the responsibilities and job description for the IT Operations Coordinator position at HireCapital?
IT Operations Coordinator (Hybrid) – Contract through HireCapital
Location: Baltimore, MD
About the Role: HireCapital is excited to partner with one of the most prominent nonprofit foundations in the U.S. to fill an IT Operations Coordinator role. This foundation is recognized as a top 30 global nonprofit, dedicated to advancing family welfare and juvenile justice reform. This role is an exceptional opportunity to contribute to meaningful work, providing operational and project management support within the foundation’s technology team.
Position Summary: As the IT Operations Coordinator, you will play a pivotal role in supporting both the administrative and operational needs of the IT Department. This position balances project management, administrative duties, and team collaboration, serving as a crucial bridge within the organization.
Key Responsibilities:
- Administrative and Operational Support: Process contracts, oversee department subscriptions, coordinate meetings, prepare agendas, and maintain meeting records.
- Project Coordination: Manage timelines, communicate project updates, and support project execution to keep teams aligned and on track.
- Event Planning and Communication: Organize department retreats and team events, assist in internal and external communications, and support calendar and email management for the Director of Technology.
- Technical and IT Assistance: Occasionally assist with IT Help Desk needs and collaborate on IT initiatives to foster operational efficiency and continuous improvement.
What We're Looking For:
- Experience: Minimum 3 years in a professional environment, preferably with experience in nonprofits, law firms, or other service-oriented settings.
- Project Coordination and Management: Ability to handle multiple projects, ideally within an IT or technology-driven setting. Familiarity with Asana or Microsoft Project is a plus.
- Technical Understanding: Basic knowledge of IT systems, networks, or CRM deployments is preferred.
- Education: Bachelor’s degree, associate degree, or relevant certifications. Candidates with equivalent work experience or professional development are encouraged to apply.
Why Join This Team?
- Impactful Work: Be part of a prestigious foundation dedicated to social change.
Working Hours and Location:
- Schedule: Approximately 30-40 hours per week, with flexibility to work onsite two days per week (typically including Mondays).
- Duration: This is an ongoing contract role with the possibility of conversion to permanent employment based on performance.
Salary : $26 - $28
