What are the responsibilities and job description for the IVR Chatbot Developer position at Hired by Matrix, Inc?
At-a-Glance:
Are you ready to build your career by joining a global financial company. If so, our client is hiring a IVR Chatbot Developer.
Position Type:
Contract
Hybrid (Hybrid - Newark)
Required:
If you think you'd be a good match, submit your resume and reach out to Prakash at (862) 895-5283 to learn more.
Are you ready to build your career by joining a global financial company. If so, our client is hiring a IVR Chatbot Developer.
Position Type:
Contract
Hybrid (Hybrid - Newark)
Required:
- Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.
- Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect.
- Thorough understanding of Genesys Framework, Integration with internal and external components.
- Delivery credentials for Self Service and Analytics solutions enabled with speech-based interfaces and dynamic menu based on customer treatment strategies.
- Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound, Multi-channel, Desktop, Integration, Recording, Reporting, etc.)
- Application development implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.
- Development of Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect.
If you think you'd be a good match, submit your resume and reach out to Prakash at (862) 895-5283 to learn more.
Salary : $70 - $75
