Change and Communications Lead

Position Type:
Contract
Onsite

Required:

• Required Qualifications:
  • 7–15 years of deep experience in Executive Communications, Change Management, Large-Scale Global Transformations, or Consulting.
  • Exceptional writing and storytelling skills, with the ability to craft clear, engaging messages that resonate with diverse audiences.
  • Successful track record in driving and embedding change for complex, global strategic initiatives at a scale.
  • Yammer/Viva Engage experience required.
  • Expertise in MS Office (Word, Excel, PowerPoint, Outlook, SharePoint).
  • Agile and resilient, with the ability to quickly adapt to change, foster relationships, and continuously learn.
  • Experience working in fast-paced environments, partnering with multiple stakeholders across functions and business units across multiple projects.
• Preferred Qualifications:
  • Change Management Professional™ (CCMP) or Prosci® Change Practitioner certification.
  • Experience creating short, engaging video content.
  • Track record of successfully embedding change for large, strategic, global, complex initiatives enabled by new capabilities across the organization, with similar complexity.
  • Ability to navigate ambiguity and thrive in a dynamic, cross-functional environment with continuous change.

Responsibilities:

• Internal Communications:
  • Develop and execute a Communications strategy that ensures clear, consistent messaging aligned with business priorities to enhance engagement and transparency.
  • Craft compelling narratives, messaging, and visual assets for internal communications channels (e.g., Viva Engage/Yammer, MS Teams, SharePoint, Leader Videos, Townhalls) to inspire, engage and inform employees.
  • Manage the editorial calendar, oversee key communication platforms, and balance stakeholder input to optimize reach and impact.
  • Assist Procurement Chief-of-Staff, Procurement Change Lead and leaders in driving transformation by providing strategic messaging guidance and communication plans and tactics.
  • Regularly engage with stakeholders and proactively manage communications channels to identify communication opportunities and ensure alignment with organizational goals.
  • Oversee and enhance the effectiveness of key communication channels.
• Organizational Change Management
  • Design and implement change plans, communication strategies, and training strategies tailored to people impact.
  • Facilitate leadership interviews, change impact workshops, and stakeholder alignment sessions to drive adoption and mitigate risks.
  • Craft compelling change narratives, success stories, and program-level key messages (e.g., program case for change, WIIFM, success stories) and socialize them across multiple channels such as Viva Engage/Yammer, MS Teams, SharePoint.
  • Map key stakeholders across functions and regions and steers program-level engagements.
  • Establish metrics to assess change readiness, employee adoption, and the effectiveness of change initiatives.
  • Proactively address resistance and implement strategies for smooth transitions.
  • Conduct training needs assessments and develop quick reference guides that align with system, process, and behavioral changes.
  • Partner with business leaders, HR, and local change networks to embed and sustain transformation efforts.