What are the responsibilities and job description for the Customer Service Representative position at Hired In Michigan Employment Agency?
Entry-Level Customer Service Representative
Location : Detroit, MI
Salary : $16 - $18 per hour
Job Type : Full-time / Part-time Available
About the Position :
Hired In Michigan Employment Agency is recruiting for a Customer Service Representative on behalf of a client in the Metro Detroit area. This entry-level role is ideal for individuals passionate about helping others, problem-solving, and providing exceptional customer support.
Key Responsibilities :
- Handle inbound and outbound customer inquiries via phone, email, and chat.
- Provide accurate information about products, services, and company policies.
- Assist customers with order processing, billing inquiries, and issue resolution.
- Maintain a positive and professional attitude while addressing customer concerns.
- Collaborate with internal teams to ensure excellent service and customer satisfaction.
- Document customer interactions and follow up as needed.
Qualifications :
High school diploma or equivalent (some college preferred).
Strong communication and active listening skills.
Ability to work in a fast-paced environment while maintaining attention to detail.
Basic computer skills and proficiency in Microsoft Office (Word, Excel, Outlook).
Previous customer service experience is a plus but not required – we provide training!
Benefits :
Paid training and career development opportunities.
Health, dental, and vision insurance options.
Flexible scheduling options (day, evening, and weekend shifts available).
Friendly and supportive team environment.
How to Apply :
If you’re a motivated individual looking to gain experience in a growing company, we want to hear from you! Apply today by submitting your resume.
Salary : $16 - $18
