General Manager

Our General Managers are responsible for creating “Guest for Life” experiences while achieving outstanding financial results. You are responsible for developing your managers and hourly employees into A players. You will be expected to execute to our standards and systems. Leaders will defend and champion our principles, values, vision, and culture. The position is responsible for the various tasks involved in the overall operation of the store, including maximizing sales/profitability by developing staff and controlling expenses.

• You are responsible for pursuing the highest standards, and require solid product knowledge from your staff and yourself.
• Recruits, trains, develops and communicates with all staff, as well as assesses performance quarterly.
• Be a student of Hospitality and the standards of our company.
• Promote accountability and the principle of responsibility.
• Set the speed and execution of shifts.
• Create an energized and organized environment.
• Fosters a sense of ownership and engagement through various levels of our group.
• Strives for perfection with guest service standards.
• Provide leadership for employee relations through effective communications, coaching, training, and development.
• Plans and assigns daily goals, tasks, and assignments.
• Ensures proper completion through follow-up.
• Assists in monitoring sales performance through the analysis of sales reports and comparison shopping.
• Tracks and monitors all employee financial activity, including but not limited to comps, voids, transfers, cash transactions, etc.
• Maintains adherence to all companies, policies and procedures.
• Manages all office tasks, including receiving, inventory, and payroll.

Essential Skills

• Diligent and straightforward communication skills. You are receptive to feedback from above and below your position on the organizational chart.
• You must be able to deal with difficult situations and people while exhibiting a consistent level of professionalism.
• You can effectively delegate work to achieve business objectives and develop team member's skills.
• You believe that leading by example, a strong work ethic, confidence, and integrity, are key characteristics of sound leadership.
• Can foster a sense of team through effective pre-shifts and manager meetings.
• Can see and articulate the future of the company.

Recruiting & Hiring

• Maintain appropriate staffing levels and remain abreast of any changes that may impact staffing needs.
• Recruit and hire quality employees.
• Ability to make judgment calls quickly and with maturity on under-performing employees.
• Responsible for ensuring all employees’ personnel files are completed at the time of hire including; application, interview evaluation, reference check, employee data sheet, federal and state tax forms, etc.

Training

• Implement company systems as well as train staff in service and guest relations.
• Work with the Chef de Cuisine and Director of Operations to provide ongoing training and understanding of menu items and preparation to service staff.
• Provide consistent and frequent feedback to staff.
• Teach and coach staff consistently.
• Hold hourly and the management team accountable.
• Fosters an environment of continuous learning with consistent information and testing.
• Confronts incompetence promptly.
• Follow up on feedback with confirmation of behavior change.

Competencies

• Problem Solving/Analysis
• Leadership
• Teamwork Development
• Guest Focus
• Time Management
• Communication Proficiency
• Technical Capacity

Requirements

• Prior previous restaurant experience required.
• Prefer a minimum of three years (or greater) of experience managing full-service dining establishments.
• Has developed at least 4-hour lies into greater roles (host to server, back server to server, etc.).
• Has developed at least 1 hourly into a management positions (key hourly or sous).
• Is proficient in Microsoft Excel, Word, and Outlook.
• Be able to work in a standing position for long periods of time (up to 8 hours).
• Be able to safely lift up to 20-25 pounds.
• Be able to communicate clearly & effectively in the predominant language(s) of our guests, managers, kitchen and dining room personnel.
• Sound knowledge and execution of cost controls.
• Ability to read and Profit and Loss statements and identify problem areas that need focus and attention.
• Must have exceptional grooming habits.

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience:

• Managing in full fine dining service: 4 years (Required)
• Fine ding restaurant: 6 years (Required)
• Knowledge and execution of cost controls: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Myrtle Beach, SC 29577 (Required)

Ability to Relocate:

• Myrtle Beach, SC 29577: Relocate before starting work (Required)

Work Location: In person

Salary : $80,000 - $90,000