What are the responsibilities and job description for the Billing Supervisor position at HireRight?
About HireRight
HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, Tennessee, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.
Overview
The Billing Supervisor is responsible for managing the billing operations for the International Billing team. The individual is responsible for implementing and enforcing policies and procedures, as well as improving billing processes across multiple markets. This position requires a strong leader with the ability to prioritize, plan, and provide clear direction.
Place of work: Katowice
Model of work: Hybrid
Responsibilities
- Supervise and manage a team of billing specialists, providing guidance and support to ensure the accuracy and efficiency of billing processes.
- Oversee the timely and accurate generation of invoices for clients, ensuring that all billing information is correct and in compliance with company policies and procedures. 60% EMEA region/40% APAC/INDIA regions.
- Assist U.S. Domestic billing team as needed.
- Review and analyze billing data and reports to identify any discrepancies or errors, taking appropriate actions to resolve them.
- Collaborate with other departments, such as Collections and Customer Service, to ensure that billing processes are aligned with overall business objectives and customer satisfaction goals.
- Develop and implement billing strategies and best practices to optimize efficiency and improve the accuracy of billing processes.
- Address and resolve client inquiries and disputes regarding billing issues, providing excellent customer service and maintaining positive relationships.
- Prepare and present regular reports to management on billing activities, financial performance, and any issues or opportunities for improvement.
- Train and mentor billing specialists, providing ongoing support and professional development opportunities to enhance their skills and knowledge.
Qualifications
- Bachelor's degree in finance, accounting, or a related field.
- Proven experience in billing or financial management, with at least 1-3 years of experience in a supervisory role.
- Strong knowledge of billing systems and software.
- Familiarity with relevant accounting and billing regulations and best practices.
- Strong understanding of basic financial principles and the ability to analyze financial data.
- Excellent problem-solving skills and the ability to think critically.
- Strong attention to details and accuracy.
- Excellent written and verbal communication skills.
- Ability to work effectively in a team environment and collaborate with cross-functional teams.
What do we offer
From day one you will receive a training plan to get you on board quickly. Additionally, we offer:
- Private Medical Care
- Lunch Vouchers
- Paid Lunch Break (30 Minutes)
- Group Life Insurance
- Career Path & Opportunities to Grow
- Coffee, Tea, Hot Chocolate
- Glasses Voucher
- Bonus Plans
- Friendly Atmosphere
- Professional Training
Please submit resume/CV in English.
All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.
