What are the responsibilities and job description for the Network Operations Specialist position at HireTalent - Staffing & Recruiting Firm?
Job Description :
Title : Network Operations Specialist
Location : Torrance, California 90502
Duration : 6 Months Contract
Summary :
The Network Operations Coordinator 2 maintains provider relations to support customer service activities through data integrity management and gathering of provider claims data needed for service operations. The Network Operations Coordinator 2 performs varied activities and moderately complex administrative / operational / customer support assignments. Performs computations. Typically works on semi-routine assignments.
The Network Operations Coordinator 2 manages provider data for health plans including but not limited to demographics, rates, and contract intent. Manages provider audits, provider service and relations, credentialing, and contract management systems. Executes processes for intake and manage provider perceived service failures. Decisions are typically focus on interpretation of area / department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization / timing, and works under minimal direction. Follows standard policies / practices that allow for some opportunity for interpretation / deviation and / or independent discretion.
Required Qualifications
- Less than 3 years of technical experience
- Proficiency in MS Office applications
- Possess a strong attention to detail
- Ability to work in a deadline driven environment
- Strong verbal and written communication skills
- Previous account management, project management or related experience
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications