Demo

Network Operations Specialist

HireTalent - Staffing & Recruiting Firm
Torrance, CA Temporary
POSTED ON 4/21/2025
AVAILABLE BEFORE 5/14/2025

Job Description :

Title : Network Operations Specialist

Location : Torrance, California 90502

Duration : 6 Months Contract

Summary :

The Network Operations Coordinator 2 maintains provider relations to support customer service activities through data integrity management and gathering of provider claims data needed for service operations. The Network Operations Coordinator 2 performs varied activities and moderately complex administrative / operational / customer support assignments. Performs computations. Typically works on semi-routine assignments.

The Network Operations Coordinator 2 manages provider data for health plans including but not limited to demographics, rates, and contract intent. Manages provider audits, provider service and relations, credentialing, and contract management systems. Executes processes for intake and manage provider perceived service failures. Decisions are typically focus on interpretation of area / department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization / timing, and works under minimal direction. Follows standard policies / practices that allow for some opportunity for interpretation / deviation and / or independent discretion.

Required Qualifications

  • Less than 3 years of technical experience
  • Proficiency in MS Office applications
  • Possess a strong attention to detail
  • Ability to work in a deadline driven environment
  • Strong verbal and written communication skills
  • Previous account management, project management or related experience
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

  • Associates or Bachelors Degree
  • Prior experience working in the insurance industry
  • Proficiency in MS Access
  • Previous experience in claims
  • Prior contract interpretation experience strongly desired
  • Previous provider experience (provider contract, provider relations, or provider service)
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