What are the responsibilities and job description for the Admin/Clerical - Receptionist Receptionist position at HireTalent?
Job Description : Job Description : Position Overview / Project Details :
Temporary Front Office Medical Receptionist. Position is expected to perform medical front office tasks as outlined below.
Minimum Qualifications & Experience :
One year experience in medical clinic setting. Candidates’ skillsets outlined below must be clearly outlined on their resume; otherwise, application will not be considered.
Experience in high volume scheduling and phone handling, as well as experience working in a fast-paced, patient facing, customer service environment.
Medical clinic experience is an absolute must-have. Understanding of health insurance and medical terminology required.
Spanish or Armenian language fluency.
Other skills :
- Knowledgeable in Managed Care insurances as well as government payer ( Medicare; MediCal or Medi-Medi)
- Knowledge of new patient registration in EMR (electronic medical record) system (EPIC is a plus)
- Skilled in prepping future patient visits by reviewing patient demographics and medical administrative forms such as consents, privacy / HIPAA forms, etc.
- Skilled in verifying eligibility through health insurance website, phone calls, medical group portals, etc.
- Knowledgeable in medical groups / IPA authorization submissions
- Excellent in following up outstanding items ( MD orders, authorizations, eligibility verification, messages (hospital, insurance plans, patients, doctors, etc.)
- Skilled in scheduling patients with multi physicians
- Skilled in reviewing patient co-pay and obtaining copayment from patients
- Check incoming / outgoing faxes and distribute to clinical staff members accordingly
- Skilled in reviewing physician orders in EMR and coordinating patient scheduling in other departments
- Verifying patient demographics and update information in EMR at each visit
- Experienced in documenting outgoing / incoming phone calls in EMR
- Excellent in customer service
- Greet visitors entering the organization and direct them to the correct destination.
- Excellent verbal and written communication skills
- Excellent interpersonal skills.
- Demonstrated written and verbal communication skills
- Ability to plan and carry out responsibilities with supervision.
- Knowledge of telehealth and signing up patients onto patient portal
- Skilled in answering in-basket messages via EMR in a timely manner
Minimum Education :
High school diploma or equivalent
Location (If remote, list as so) :
Onsite at Arcadia location
Schedule :
Monday – Friday ( am to pm)
FTE Conversion / Extension possibility?
Not at this time.
Interview Type (phone, Teams, in-person, etc.) :
In-person
Any other information you’d like suppliers to know :
Fluent in Spanish, Mandarin, or Cantonese.
Position Comments :
