What are the responsibilities and job description for the Care Coach 1 position at HireTalent?
Job Description :
The Care Coach assesses and evaluates member's needs and requirements to achieve and / or maintain optimal wellness state by guiding members / families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach work assignments are often straightforward and of moderate complexity.
The Care Coach employs a variety of strategies, approaches and techniques to manage a member's health issues. Identifies and resolves barriers that hinder effective care. Ensures patient is progressing towards desired outcomes by continuously monitoring patient care through use of assessment, data, conversations with member, and active care planning. Understands own work area professional concepts / standards, regulations, strategies and operating standards. Makes decisions regarding own work approach / priorities, and follows direction. Work is managed and often guided by precedent and / or documented procedures / regulations / professional standards with some interpretation.
Required Qualifications
Bachelor's degree
or more years of related experience
Knowledge of Microsoft Office Word and Excel
Exceptional verbal / written communication and interpersonal skills
Ability to use a variety of electronic information applications / software programs
This role is considered patient facing and is part of Client Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
This role is part of Client Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least , / , / , limits.
Preferred Qualifications
Master's degree
Prior experience with Medicare & Medicaid recipients
Previous experience with electronic case note documentation and experienced with documenting in multiple computer applications / systems
Experience with health promotion, coaching and wellness
Knowledge of community health and social service agencies and additional community resources
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.
