What are the responsibilities and job description for the Software Configuration Management Specialist position at Hirextra -World's First Staffing Aggregator?
MECM Administrator
Hybrid – Denton TX
W2 Contract
Requirements:
·CCNA/CCNP in routing and switching is required
·Minimum 5 years of experience within this field.
·Experience working in global environment with MECM, multiple sites.
·Experience with MECM site server troubleshooting & upgrades.
·Experience with MECM client agent upgrade methodology and deep level troubleshooting.
·Experience developing OS Deployment solutions using Microsoft Deployment methodologies including MDT integrated into CM Current Branch
·Demonstrated strong troubleshooting skills using In-depth understanding of application model in Configuration Manager
·Windows 10 & Windows 11 OS configuration knowledge
·Windows Server 2019 and up configuration knowledge
·PXE boot and WDS configuration and troubleshooting skills.
·Strong Experience scripting using PowerShell
·Virtualization experience, including VMWare, Hyper-V, App-V, Remote-Apps, etc.
·Active Directory GPO/GPP configuration
·Software packaging skills including MSI, InstallShield and legacy setups.
Desired Characteristics
·Deliver stable, efficient, working, pro-active monitoring and solutions for the MECM hierarchy.
·Deliver automation using PowerShell to optimize MECM hierarchy as well as automate more holistic way of improving client agent health.
·Deliver stable, efficient Operation System Deployment (OSD) solutions for Tetra Pak computers.
·Explore new and emerging OSD technologies and tools, while supporting current and legacy solutions
·Engage the End User Hardware teams to validate and document OS Deployment solutions on Tetra Pak End User Hardware and to manage OSD task sequence lifecycle
·Deliver an IT service according to Service Descriptions, Team Objectives and within defined Service Level Agreements (SLAs).
·Ensure Incident resolution according to established SLAs and complete activities within the service as assigned by the Service Manager
Responsibilities:
·Monitor day-to-day MECM operations with the different monitoring tools available.
·Resolve alerts and issues within the infrastructure.
·Check incidents in Service Now and respond in a timely manner and complying with the stablished service KPI’s
·Identify and resolve predictive or proactive failures.
·Perform planned maintenance activities.
·Perform system upgrades and tune up.
